0x81f40001 Micro Focus COBOL Server 3.0 - How do I uninstall this?

I do not work with this program, but am trying to assist in a server migration that involved upgrading Syspro which utilizes Micro Focus components. Upon trying to run an install, I receive this error message:

0x81f40001 - Micro Focus COBOL Server 3.0 must be uninstalled before continuing. 



I feel as if I have tried everything and removed everything I could find to no avail- I keep getting this error. Where does this live and how does one remove it?

  • Hi Chloe,

    When you state that you are trying to run an install what product are you trying to install?

    What OS are you on?

    Does COBOL Server 3.0 still show up in Control Panel-->Program and Features? If it does, have you uninstalled from there?

    Chris Glazier
    Rocket Software - Principal Technical Support Specialist
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button

  • Hey Chris,

    Thank you so much for responding. 

    We are trying to install Syspro 8 2023. 

    OS:
    Microsoft Windows 10 Business x64

    COBOL Server does not show up in add/remove or Programs and Features. That's why it is so puzzling- I can't seem to find what files COBOL Server 3.0 entails and get them removed so the installer does not see them and error out. 

    Here are the logs provided when the install errors out:

    [3550:4520][2024-04-24T09:20:14]i001: Burn v3.14.0.1703, Windows v10.0 (Build 19045: Service Pack 0), path: C:\WINDOWS\Temp\{01BA694D-CDCB-4582-A12E-4F99804CD414}\.cr\cs_80.exe
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'ProductRevision' to value '8.0.00189'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Micro Focus\COBOL Server'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing numeric variable 'RumbaCheckbox' to value '0'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'VS2017HelpMsgState' to value 'disable'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'RumbaCheckboxState' to value 'disable'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'RumbaLabelState' to value 'disable'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'EclipseLabelState' to value 'disable'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'FolderEditbox2State' to value 'disable'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'BrowseButton2State' to value 'disable'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing numeric variable 'ignorechecks' to value '0'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing numeric variable 'skipdotnet' to value '0'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing numeric variable 'skipmstools' to value '0'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing numeric variable 'downloadmstools' to value '0'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing numeric variable 'installmstools' to value '0'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing numeric variable 'novsix' to value '0'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'accepteula' to value 'no'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing numeric variable 'VS2017ValidInstance' to value '1'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing numeric variable 'VS2019ValidInstance' to value '1'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'DockerService' to value 'SYSTEM\CurrentControlSet\Services\cexecsvc'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'rumbainstalled' to value 'SOFTWARE\Micro Focus\InstalledProducts\P2H'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable '32BitOSEclipseMsgState' to value 'disable'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing numeric variable 'skipsafenet' to value '0'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing numeric variable 'skipautopass' to value '0'
    [3550:4520][2024-04-24T09:20:14]i000: Initializing string variable 'UpgradeRegKey' to value 'SOFTWARE\Micro Focus\Visual COBOL\8.0'
    [3550:4520][2024-04-24T09:20:14]i009: Command Line: '-burn.clean.room=\\iac-az-sysp-01\SYSPRODeploy\syspro-8-2023\8.0.189\cs_80.exe -burn.filehandle.attached=276 -burn.filehandle.self=648'
    [3550:4520][2024-04-24T09:20:14]i000: Setting string variable 'WixBundleOriginalSource' to value '\\iac-az-sysp-01\SYSPRODeploy\syspro-8-2023\8.0.189\cs_80.exe'
    [3550:4520][2024-04-24T09:20:14]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value '\\iac-az-sysp-01\SYSPRODeploy\syspro-8-2023\8.0.189\'
    [3550:4520][2024-04-24T09:20:14]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\CYRUS~1.JAH\AppData\Local\Temp\Micro_Focus_COBOL_Server_20240424092014.log'
    [3550:4520][2024-04-24T09:20:14]i000: Setting string variable 'WixBundleName' to value 'Micro Focus COBOL Server'
    [3550:4520][2024-04-24T09:20:14]i000: Setting string variable 'WixBundleManufacturer' to value 'Micro Focus'
    [3550:3804][2024-04-24T09:20:14]i000: Running detect BA function
    [3550:3804][2024-04-24T09:20:14]i000: Setting string variable 'HFDetected' to value '0'
    [3550:3804][2024-04-24T09:20:14]i000: Setting string variable 'HFDetected' to value '1'
    [3550:3804][2024-04-24T09:20:14]i000: Setting string variable '32BitOSEclipseMsgState' to value 'disable'
    [3550:4520][2024-04-24T09:20:14]i100: Detect begin, 9 packages
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SYSTEM\CurrentControlSet\Services\cexecsvc'
    [3550:4520][2024-04-24T09:20:14]i000: Setting numeric variable 'isdocker' to value 0
    [3550:4520][2024-04-24T09:20:14]i000: Setting string variable 'NetfxFullVersion' to value '528372'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\4.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\5.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\6.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\7.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\8.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\7.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\8.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9E6EDAFC-611B-4ED4-80D8-222EFBE7A162}'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.3'
    [3550:4520][2024-04-24T09:20:14]i000: Registry value not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\3.0', Value = 'VCEProductName'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\4.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\5.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\6.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\7.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\8.0'
    [3550:4520][2024-04-24T09:20:14]i000: Setting string variable 'regModSupp30' to value 'Micro Focus COBOL Server'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\4.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\5.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\6.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\7.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\8.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.3'
    [3550:4520][2024-04-24T09:20:14]i000: Setting string variable 'regServer30' to value 'Micro Focus COBOL Server'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\4.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\5.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\6.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\7.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\8.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\7.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\8.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.3'
    [3550:4520][2024-04-24T09:20:14]i000: Registry value not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\3.0', Value = 'VCVS2012ProductName'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.3'
    [3550:4520][2024-04-24T09:20:14]i000: Registry value not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\3.0', Value = 'VCVS2013ProductName'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\4.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.3'
    [3550:4520][2024-04-24T09:20:14]i000: Registry value not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\3.0', Value = 'VCVS2015ProductName'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\4.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.3'
    [3550:4520][2024-04-24T09:20:14]i000: Registry value not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\3.0', Value = 'VCVS2017ProductName'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\4.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\5.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\6.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\7.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\8.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\5.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\6.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\7.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\8.0'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\8.0'
    [3550:4520][2024-04-24T09:20:14]i000: Setting numeric variable 'vcredist2012x64' to value 1
    [3550:4520][2024-04-24T09:20:14]i000: Setting numeric variable 'vcredist2012x86' to value 1
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\VisualStudio\14.0\VC\Runtimes\x64'
    [3550:4520][2024-04-24T09:20:14]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\VisualStudio\14.0\VC\Runtimes\x86'
    [3550:4520][2024-04-24T09:20:14]i000: Setting string variable 'Windows10Build' to value '19045'
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'vcredist2012x86' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'vcredist2012x64' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'vcredist2017x86 AND vcredist2017x86 >= v14.11.25325.00' evaluates to false.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'vcredist2017x64 AND vcredist2017x64 >= v14.11.25325.00' evaluates to false.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'NetfxFullVersion AND (NetfxFullVersion >= 528049)' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i101: Detected package: vcredist2012_x86, state: Present, cached: None
    [3550:4520][2024-04-24T09:20:14]i101: Detected package: vcredist2012_x64, state: Present, cached: None
    [3550:4520][2024-04-24T09:20:14]i101: Detected package: vcredist2017_x86, state: Absent, cached: None
    [3550:4520][2024-04-24T09:20:14]i101: Detected package: vcredist2017_x64, state: Absent, cached: None
    [3550:4520][2024-04-24T09:20:14]i101: Detected package: dotnetfx48, state: Present, cached: None
    [3550:4520][2024-04-24T09:20:14]i101: Detected package: lmsetupx86, state: Absent, cached: None
    [3550:4520][2024-04-24T09:20:14]i101: Detected package: lmsetupx64, state: Absent, cached: None
    [3550:4520][2024-04-24T09:20:14]i101: Detected package: cobolserver_80x86, state: Absent, cached: None
    [3550:4520][2024-04-24T09:20:14]i101: Detected package: cobolserver_80x64, state: Absent, cached: None
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'Privileged' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or isdocker="0" or (accepteula="yes" and isdocker="1")' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regEclipse23<>"Micro Focus Visual COBOL for Eclipse"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regvs201223<>"Micro Focus Visual COBOL for Visual Studio 2012"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regvs201323<>"Micro Focus Visual COBOL for Visual Studio 2013"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regvs201523<>"Micro Focus Visual COBOL for Visual Studio 2015"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regServer23<>"Micro Focus COBOL Server"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regEclipse23<>"Micro Focus Enterprise Developer for Eclipse"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regvs201223<>"Micro Focus Enterprise Developer for Visual Studio 2012"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regvs201323<>"Micro Focus Enterprise Developer for Visual Studio 2013"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regvs201523<>"Micro Focus Enterprise Developer for Visual Studio 2015"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regServer23<>"Micro Focus Enterprise Server"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regServer23<>"Micro Focus Enterprise Test Server"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regComPatAddPack230<>"Micro Focus Compatibility AddPack For Visual COBOL"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regModSupp30<>"Micro Focus Modelling Support for Eclipse"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regEclipse30<>"Micro Focus Visual COBOL for Eclipse"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regvs201230<>"Micro Focus Visual COBOL for Visual Studio 2012"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regvs201330<>"Micro Focus Visual COBOL for Visual Studio 2013"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regvs201530<>"Micro Focus Visual COBOL for Visual Studio 2015"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regvs201730<>"Micro Focus Visual COBOL for Visual Studio 2017"' evaluates to true.
    [3550:4520][2024-04-24T09:20:14]i052: Condition 'WixBundleInstalled or ignorechecks="1" or regServer30<>"Micro Focus COBOL Server"' evaluates to false.
    [3550:4520][2024-04-24T09:20:14]e000: Error 0x81f40001: Bundle condition evaluated to false: WixBundleInstalled or ignorechecks="1" or regServer30<>"Micro Focus COBOL Server"
    [3550:4520][2024-04-24T09:20:14]i199: Detect complete, result: 0x0
  • Verified Answer

    Try deleting the Registry Keys as shown in this article When installing ED, message "Error 0x81f40001: Bundle condition evaluated to false: WixBundleInstalled or ignorechecks="1"" is returned (microfocus.com)

    Even though the article references Enterprise Developer as the product it should also apply to COBOL Server.

    Chris Glazier
    Rocket Software - Principal Technical Support Specialist
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button