Uninstall Problem

I now have VC PE 2.3 on my machine. However, when I go to install it, it gives me 3 errors. 1) Uninstall VC 2.2  2) Uninstall Enterprise Developer  and 3) MF License Manager required. I tried to download it but can't get into support. How do you register for support? Thanks  

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  • You cannot register for support when using the free VC Personal Edition product. All support for that product is done through this forum.

    It is not very clear in your post what errors are occurring and when.

    In order to install VC PE 2.3 on your system you must first uninstall any previous versions of Visual COBOL or Enterprise Developer.

    If you have uninstalled the Micro Focus License Manager prior to uninstalling VC 2.2 then you will get an error that the License Manager is required because this is a dependency of the VC 2.2 uninstaller.

    If you select Repair on VC 2.2 instead of uninstall it will rein stall the License Manager automatically and then you should be able to uninstall the product.

    This dependency has been removed from the uninstall process for the VC 2.3 product so now you can uninstall the product or License Manager in any order.

    If this is not the problem you are experiencing then please clarify what the actual problem is.

    Thanks.

Reply
  • You cannot register for support when using the free VC Personal Edition product. All support for that product is done through this forum.

    It is not very clear in your post what errors are occurring and when.

    In order to install VC PE 2.3 on your system you must first uninstall any previous versions of Visual COBOL or Enterprise Developer.

    If you have uninstalled the Micro Focus License Manager prior to uninstalling VC 2.2 then you will get an error that the License Manager is required because this is a dependency of the VC 2.2 uninstaller.

    If you select Repair on VC 2.2 instead of uninstall it will rein stall the License Manager automatically and then you should be able to uninstall the product.

    This dependency has been removed from the uninstall process for the VC 2.3 product so now you can uninstall the product or License Manager in any order.

    If this is not the problem you are experiencing then please clarify what the actual problem is.

    Thanks.

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