Created On:  11 January 2013


Customer is using Visual COBOL for Visual Studio 2012 2.1 and when trying to display Help either from the Start Menu-->All Programs-->Micro Focus Visual COBOL for Visual Studio 2012-->Documentation or by selecting Help directly within Visual Studio 2012 the help content is displayed using raw HTML tags instead of rendering the help properly.

Customer is running under Windows 2008 Server R2.  How can this be fixed?


This is a problem with the security settings for Internet Explorer.  The link below gives the fix. By turning off IE ESC for administrators the Micro Focus help could be displayed properly.

Displaying the help through Firefox also works correctly.  See this link for more details.
Incident #2608460