Self signed LDAP Certificate problem on 18.0.2

Hi,

I'm struggling to get any users to login to messenger, or to automatically sync from Groupwise 18.0.1 to Messenger 18.0.2.

I can manually "Messenger Enable" my users, from the GW Admin Console, but when they login to the Messenger Client I'm getting the error:
The client is unable to authenticate to the LDAP Server, as it is untrusted.

I'm assuming this is because we've using self-signed certificates on our MTA's LDAP server...
Does anyone know what step I'm missing to get Messenger to accept a self-signed cert?

Thanks
Kevin

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  • kev1nw;2483488 wrote:
    Hi,

    I'm struggling to get any users to login to messenger, or to automatically sync from Groupwise 18.0.1 to Messenger 18.0.2.

    I can manually "Messenger Enable" my users, from the GW Admin Console, but when they login to the Messenger Client I'm getting the error:
    The client is unable to authenticate to the LDAP Server, as it is untrusted.

    I'm assuming this is because we've using self-signed certificates on our MTA's LDAP server...
    Does anyone know what step I'm missing to get Messenger to accept a self-signed cert?

    Thanks
    Kevin


    This is in the Readme:

    4.1 Trust issue to GroupWise LDAP causing sync to fail
    In order to connect to GroupWise to sync users, Messenger uses GroupWise LDAP which is configured on the MTA. If the certificate specified for GroupWise LDAP uses the same CA as GroupWise, there are no issues with syncing users. If the CA is not the same, Messenger will not trust it, users will not sync, and users will not be able to authenticate. To fix this issues, append the GroupWise LDAP’s CA certificate to the end of the /etc/ssl/ca-bundle.pem file on the Messenger server.

    Pam