Webacces mobile users cant reply on message

Is anyone who is having this problem?
Users opens the webaccess using a browser on a mobile. they can read the messages but cant reply. if they click reply it will freeze.
We use GW 14.2.3 . on mobile i try chrome and the buildin browser.

Any solution?

greetings Wilfred

Tags:

Parents
  • On Tue, 12 Jun 2018 14:26:02 GMT, nuborgh
    <nuborgh@no-mx.forums.microfocus.com> wrote:

    >
    >Is anyone who is having this problem?
    >Users opens the webaccess using a browser on a mobile. they can read the
    >messages but cant reply. if they click reply it will freeze.
    >We use GW 14.2.3 . on mobile i try chrome and the buildin browser.
    >
    >Any solution?
    >
    >greetings Wilfred


    I just tried this on 14.2.3 with an iPhone and it works fine for me.
    Since no one else has replied, this is probably not common at all. But
    I'm not sure what to suggest, other than checking log files to see if
    you can get a hint as to the problem. Or else open an SR with
    MicroFocus.

    --
    Ken
    Knowledge Partner

    If this post was helpful and you are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

    Create and vote for enhancements!
    https://www.microfocus.com/products/enhancement-request.html
Reply
  • On Tue, 12 Jun 2018 14:26:02 GMT, nuborgh
    <nuborgh@no-mx.forums.microfocus.com> wrote:

    >
    >Is anyone who is having this problem?
    >Users opens the webaccess using a browser on a mobile. they can read the
    >messages but cant reply. if they click reply it will freeze.
    >We use GW 14.2.3 . on mobile i try chrome and the buildin browser.
    >
    >Any solution?
    >
    >greetings Wilfred


    I just tried this on 14.2.3 with an iPhone and it works fine for me.
    Since no one else has replied, this is probably not common at all. But
    I'm not sure what to suggest, other than checking log files to see if
    you can get a hint as to the problem. Or else open an SR with
    MicroFocus.

    --
    Ken
    Knowledge Partner

    If this post was helpful and you are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

    Create and vote for enhancements!
    https://www.microfocus.com/products/enhancement-request.html
Children
No Data