Configuring Outlook to use GMS questions

I have configured GMS (2018.1) to allow Outlook to connect.  I went through the steps for the system address book and for busy search that are in the GMS Admin Guide.   I am unable to search for addresses, and without that I cannot possibly do a busy search to see if it is working.


When trying to fine an address or "check names" I get:


What have I missed?