14.2.2 across the board. Recently upgraded from GW2012. Windows server 2012 r2 on the webaccess box in our DMZ. Post offices are all on server 2012 r2 also. two MTA/DVA SLES 11 servers, one with GWIA (for now). I try do a quick search of one folder in the header bar search dialog on the WA it takes several minutes. I mean like 5-10 minutes before it returns results. If it doesn't just time out. I have tons of mail (40,000) like many users here. In the thick client, this takes MAYBE 1-2 seconds. usually it is less than that. It seems to be searching all of the mail even though I selected "this folder". This is unusable unless you only have a handful of email total. I have a request in and currently MicroFocus isn't being responsive. Their only suggestion was about shared folders. So I unshared everything with my account, and same happens. Thoughts?
In article <email@example.com>, Tbundy427 wrote: > I > try do a quick search of one folder in the header bar search dialog on > the WA it takes several minutes. I mean like 5-10 minutes before it > returns results.
Is either the WebAccess and/or POA server particularly busy when this is happening? What do the POA logs show during that time.
As a test, I would be tempted to setup a WebAccess inside your network to see if that has the same issue or if not then there is something with your DMZ to private link.
I'm not seeing this issue on the same version on OES2015 without a DMZ, even when including all the shared folders.