GroupWise User address book restore question

I have never had to pull from a backup for anything on GroupWise so I am not sure what I need to bring back. I have setup the restore area but I am wondering if I need to restore the whole Post office directory to the restore area or just some databases?

I moved a user from one post office to another and now that user said that he is missing contacts out of his address books.

Just wondering,
Ken
  • Hi Ken,

    You will need to do an entire PO restore to your restore area. Address books are stored in the user DB so that is what you are ultimately looking for. Once the user can access the restore area, export the address book (.nab file) and then you are able to import into their "live" mailbox.

    Yes, there are "dirty" work arounds, but I'm loathe to suggest them as they are fraught with potentially introducing more problems!

    Let us know how it goes.

    Cheers
  • laurabuckley;2342577 wrote:
    Hi Ken,

    You will need to do an entire PO restore to your restore area. Address books are stored in the user DB so that is what you are ultimately looking for. Once the user can access the restore area, export the address book (.nab file) and then you are able to import into their "live" mailbox.

    Yes, there are "dirty" work arounds, but I'm loathe to suggest them as they are fraught with potentially introducing more problems!

    Let us know how it goes.

    Cheers


    Am I going to have issues cause the user used to be on a post office on a straight linux box, now he has been moved to a Post Office with a different name on an OES 11 box?

    The reason I ask is that I get the error 8219 Failed to connect to a remote network source, when browsing to the restore area.

    Sincerely,
    Ken
  • Looking at the POA log file, the path is showing path need to access an OES drive from the Windows computer. It lacks the /media/nss in the path.

    Sincerely,
    Ken
  • Hi

    The path that the POA accesses for the restore area is relative to the POA. So, where is your restore area, what server OS,? And, where is your POA and on what server OS? What kind of connection exists between the two?

    Let us know.

    Cheers,
  • Hi

    Further to what I've said above, you may want to take a look at this TID: http://www.novell.com/support/kb/doc.php?id=7002221

    Cheers,
  • laurabuckley;2342666 wrote:
    Hi

    Further to what I've said above, you may want to take a look at this TID: http://www.novell.com/support/kb/doc.php?id=7002221

    Cheers,


    It's really a pain...I wish that Novell would make it easier to restore file than restoring the whole post office...there are 3rd part players that have this down pretty good...I think Novell should take a hint and see if they can incorporate some of that functionality into their product...IMHO. :-)
  • We used to have our main post office on Server "A" (SLES 11 SP2) then I created a second post office on Server "B" (SLES 11 SP3 / OES 2). I Moved all users from Server "A" to Server "B" so that our POA and MTA were running on NSS drives. Server "A" still has a POA running on it, just no users are in it.

    I created the restore area on the NSS drives of Server "B" /media/nss/NSS_GWISE/groupwise/restore/gwpost

    So long story short - I am trying to access a backup from when this users was located on Server "A"s POA.

    Sincerely,
    Ken
  • Also I forgot to add that we are using the direct link method in our GroupWise System.

    Sincerely,
    Ken
  • On Wed, 17 Dec 2014 13:46:03 GMT, elagrew
    <elagrew@no-mx.forums.novell.com> wrote:

    >
    >laurabuckley;2342666 Wrote:
    >> Hi
    >>
    >> Further to what I've said above, you may want to take a look at this
    >> TID: http://www.novell.com/support/kb/doc.php?id=7002221
    >>
    >> Cheers,

    >
    >It's really a pain...I wish that Novell would make it easier to restore
    >file than restoring the whole post office...there are 3rd part players
    >that have this down pretty good...I think Novell should take a hint and
    >see if they can incorporate some of that functionality into their
    >product...IMHO. :-)


    You're sending this thread off on a tangent... :-)

    While it would be great if every product did everything itself, I
    think it is a good that there are third party products handling
    backups. Novell can focus on the core of GroupWise and as long as
    they provide a good API, others can handle backups. That gives people
    more options to find the backup that fits their own needs. For
    example, I think GWAVA Reload is the perfect answer to backups, but
    not everyone will agree with me. (And no, I'm not connected with
    GWAVA, I just happen to use Reload and really like it!)

    Ken
  • kheinz wrote on 12/17/2014 07:06 PM:
    > Also I forgot to add that we are using the direct link method in our
    > GroupWise System.


    In this case you don't need a restore area definition at all. The user needs file system rights to the restored PO, then access the restored PO via "grpwise.exe /ph-//path/to/file/system"

    HTH
    Uwe

    --
    Novell Knowledge Associate
    Please don't send me support related e-mail unless I ask you to do so.