More iphone problems with web access

H all: I am still struggling with web access on the iphone. When I log in and try to open ANY NEW message, the site crashes. If I go back to the web access site and re-login I can now view that same message as it is now no longer new. This happens with ALL NEW messages but never with messages that have been previous opened.

Any suggestions on how to fix this? Or is this SR worthy? Thanks, Chris.