Firewall Difficulties

We can access Web Access just fine except from outside of our firewall. Firewall sends the link to the Web Access, but times out and does not connect. Is there some new change in way the Webaccess works? Is there a port trigger setting or something that needs to be set with the newest version of Web Access?

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  • holub457 wrote:

    >
    > We can access Web Access just fine except from outside of our
    > firewall.


    From the LAN, are you accessing web access via a private IP address?

    From outside the firewall, are you accessing web access via a public IP
    address?


    > Firewall sends the link to the Web Access, but times out
    > and does not connect.


    Is your firewall correctly configured to forward the traffic to your
    web access server?


    Can you provide additional information about your configuration?

    Where is your firewall: On the web access server? A separate box?

    Have you tried to run Wireshark to obtain a packet trace that will
    allow you to determine exactly what is happening?


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  • Thanks. Wireshank confirmed bad hardware. ... Replaced it. Works fine.
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