GW2014R2 cant send attachments

Hello,

environment:
groupwise PO and secondary domain together on Windows server 2012, GWIA
and primary domain on OES11, release 2014 R2 HP1

symptom:
users can´t send mails with attachments, getting error 8911 and d107
after a while. POA log has no records regarding the user

restarting the client it says, there´s a saved database record.
restoring it brings error d107.

I would say, the whole PO is affected.
We have just restarted the windows server holding the po and the
domain, w/o effect

No glue...

Go



--
Gotthard Anger
Anwenderbetreuung Netzwerkadministration
Landeskirchenamt der EKM
gotthardanger@no-mx.forums.novell.com
http://forums.novell.com/member.php?u=35038

Mails an diese Adresse werden nur nach vorheriger Ansage gelesen!
Mails for this address will only be read if you trigger me before.

Tags:

  • Solved for the most:

    A ghost has changed poa agent setting to ssl enabled.
    Changed back to deactivated, restart poa and all is good...

    Go

    Am 10.05.2016 um 15:48 schrieb Gotthard Anger:
    > Hello,
    >
    > environment:
    > groupwise PO and secondary domain together on Windows server 2012, GWIA
    > and primary domain on OES11, release 2014 R2 HP1
    >
    > symptom:
    > users can´t send mails with attachments, getting error 8911 and d107
    > after a while. POA log has no records regarding the user
    >
    > restarting the client it says, there´s a saved database record.
    > restoring it brings error d107.
    >
    > I would say, the whole PO is affected.
    > We have just restarted the windows server holding the po and the domain,
    > w/o effect
    >
    > No glue...
    >
    > Go
    >
    >
    >



    --
    Gotthard Anger
    Anwenderbetreuung Netzwerkadministration
    Landeskirchenamt der EKM
    gotthardanger@no-mx.forums.novell.com
    http://forums.novell.com/member.php?u=35038

    Mails an diese Adresse werden nur nach vorheriger Ansage gelesen!
    Mails for this address will only be read if you trigger me before.
  • Not solved:
    Error has changed to 8E03
    Aunt Google provides not actual answers relating to newer groupwise
    versions :-((

    Go

    Am 11.05.2016 um 14:59 schrieb Gotthard Anger:
    > Solved for the most:
    >
    > A ghost has changed poa agent setting to ssl enabled.
    > Changed back to deactivated, restart poa and all is good...
    >
    > Go
    >
    > Am 10.05.2016 um 15:48 schrieb Gotthard Anger:
    >> Hello,
    >>
    >> environment:
    >> groupwise PO and secondary domain together on Windows server 2012, GWIA
    >> and primary domain on OES11, release 2014 R2 HP1
    >>
    >> symptom:
    >> users can´t send mails with attachments, getting error 8911 and d107
    >> after a while. POA log has no records regarding the user
    >>
    >> restarting the client it says, there´s a saved database record.
    >> restoring it brings error d107.
    >>
    >> I would say, the whole PO is affected.
    >> We have just restarted the windows server holding the po and the domain,
    >> w/o effect
    >>
    >> No glue...
    >>
    >> Go
    >>
    >>
    >>

    >
    >



    --
    Gotthard Anger
    Anwenderbetreuung Netzwerkadministration
    Landeskirchenamt der EKM
    gotthardanger@no-mx.forums.novell.com
    http://forums.novell.com/member.php?u=35038

    Mails an diese Adresse werden nur nach vorheriger Ansage gelesen!
    Mails for this address will only be read if you trigger me before.
  • Gotthard Anger;2428526 wrote:
    Not solved:
    Error has changed to 8E03
    Aunt Google provides not actual answers relating to newer groupwise
    versions :-((

    Go

    Am 11.05.2016 um 14:59 schrieb Gotthard Anger:
    > Solved for the most:
    >
    > A ghost has changed poa agent setting to ssl enabled.
    > Changed back to deactivated, restart poa and all is good...
    >
    > Go
    >
    > Am 10.05.2016 um 15:48 schrieb Gotthard Anger:
    >> Hello,
    >>
    >> environment:
    >> groupwise PO and secondary domain together on Windows server 2012, GWIA
    >> and primary domain on OES11, release 2014 R2 HP1
    >>
    >> symptom:
    >> users can´t send mails with attachments, getting error 8911 and d107
    >> after a while. POA log has no records regarding the user
    >>
    >> restarting the client it says, there´s a saved database record.
    >> restoring it brings error d107.
    >>
    >> I would say, the whole PO is affected.
    >> We have just restarted the windows server holding the po and the domain,
    >> w/o effect
    >>
    >> No glue...
    >>
    >> Go
    >>
    >>
    >>

    >
    >



    --
    Gotthard Anger
    Anwenderbetreuung Netzwerkadministration
    Landeskirchenamt der EKM
    gotthardanger@no-mx.forums.novell.com
    http://forums.novell.com/member.php?u=35038

    Mails an diese Adresse werden nur nach vorheriger Ansage gelesen!
    Mails for this address will only be read if you trigger me before.


    Maybe this one: https://www.novell.com/support/kb/doc.php?id=7012098 ?

    Thomas
  • Am 12.05.2016 um 09:06 schrieb thsundel:
    >
    > Gotthard Anger;2428526 Wrote:
    >> Not solved:
    >> Error has changed to 8E03

    > Maybe this one: https://www.novell.com/support/kb/doc.php?id=7012098 ?

    Just checked: not applicable

    Go

    --
    Gotthard Anger
    Anwenderbetreuung Netzwerkadministration
    Landeskirchenamt der EKM
    gotthardanger@no-mx.forums.novell.com
    http://forums.novell.com/member.php?u=35038

    Mails an diese Adresse werden nur nach vorheriger Ansage gelesen!
    Mails for this address will only be read if you trigger me before.
  • Hi Go,

    You say that all your users are affected? Please confirm.

    In the interim, run a GWCheck against one affected user doing a structural rebuild of the user and message database. Look for errors in the resultant log file. Please let us know what happens.

    Cheers,
  • Am 12.05.2016 um 14:16 schrieb laurabuckley:
    >
    > Hi Go,
    >
    > You say that all your users are affected? Please confirm.
    >
    > In the interim, run a GWCheck against one affected user doing a
    > structural rebuild of the user and message database. Look for errors in
    > the resultant log file. Please let us know what happens.
    >
    > Cheers,
    >
    >

    Some users are affected, my own "hand trimmed" machine is working.
    Collegues told me, may be a problem with certificates. This could
    explain, the issue only happens, if the attachment is greater than 1 MB.

    The gwcheck runs with 0 errors.
    If I login to groupwise on my own machine using the credentials from a
    failed user, I can send attachment greater than 1 MB. So it´s IMHO a
    problem on the pc.

    NTS wants to see the verbose logs. Lets wait what happens...

    Go


    --
    Gotthard Anger
    Anwenderbetreuung Netzwerkadministration
    Landeskirchenamt der EKM
    gotthardanger@no-mx.forums.novell.com
    http://forums.novell.com/member.php?u=35038

    Mails an diese Adresse werden nur nach vorheriger Ansage gelesen!
    Mails for this address will only be read if you trigger me before.
  • Hi Go,

    If the problem does not follow the user to a different workstation then most likely the problem is the workstation/user profile and not on the back end, but let's see what NTS comes back with.

    Cheers,