GroupWise 14.2.2 HP1 MMC Plugin Error 400


Hello



when we add a new User in Active Directory the User is created in GroupWise, but not associated.

We get the following Error message:



Error occured while associating user to GroupWise Post Office.

Http return status code: 400

Http return status message: Bad Request

Http response: Failed to lookup DN:

CN=adnotwork,OU=Mailkonto,OU=user,OU=kabe,DC=kabe,DC=ch



we can go to the GroupWise admin console and manually associate the user, of course (but that is not the idea).



When installing the GroupWise MMC plugin, the Test on the configuration page reported "success". So i guess at least the plugin is configured correctly.



Thank you

Andrej
  • Hi Andrej,

    On your GroupWise server what errors are in the gwadmin-service.log file at the time you were performing this operation?

    Cheers,
  • Hi Laura

    no Errors, all Entrys are marked as [INFO].

    Thank you
    Andrej



    >>> laurabuckley<laurabuckley@no-mx.forums.microfocus.com> 10.11.2017 15:34 >>>


    Hi Andrej,

    On your GroupWise server what errors are in the gwadmin-service.log file
    at the time you were performing this operation?

    Cheers,


    --
    Laura Buckley

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  • Hi Laura



    i double-checked and there are on entry's written to the gwadmin-service.log when performing this operation.



    Thank you

    Andrej






    >>> laurabuckley<laurabuckley@no-mx.forums.microfocus.com> 10.11.2017 15:34 >>>







    Hi Andrej,




    On your GroupWise server what errors are in the gwadmin-service.log file

    at the time you were performing this operation?




    Cheers,







    --

    Laura Buckley




    Views/comments expressed here are entirely my own.




    If you find this post helpful and are logged into the web interface,

    please show your appreciation and click on the star below...

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    View this thread: https://forums.novell.com/showthread.php?t=506000
  • Hi Andrej,

    In your GroupWise Admin Console --> System --> LDAP Servers --> the configuration of your AD Directory --> the Address that you filled in, is it an IP address or a DNS name? Also, what did you set the Base DN to on the same screen?

    Cheers,

  • Hi Laura



    i set the IP address and not the DNS name.

    the Base DN is set to: ou=kabe,dc=kabe,dc=ch



    Thank you

    Andrej






    >>> laurabuckley<laurabuckley@no-mx.forums.microfocus.com> 13.11.2017 11:14 >>>







    Hi Andrej,




    In your GroupWise Admin Console --> System --> LDAP Servers --> the

    configuration of your AD Directory --> the Address that you filled in,

    is it an IP address or a DNS name? Also, what did you set the Base DN

    to on the same screen?




    Cheers,







    --

    Laura Buckley




    Views/comments expressed here are entirely my own.




    If you find this post helpful and are logged into the web interface,

    please show your appreciation and click on the star below...

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  • Hi Andrej,

    When you manually associate the user are you doing it on the user object itself, or are you going to System --> Directory Associations --> and doing a search for the user?
    When you configured the MMC plugin did you enter the IP address (same as your LDAP settings in GW Admin Console) or did you perhaps use a DNS name?

    Please let us know.

    Cheers,

  • Hi Laura



    i do associate manually on the newly created user object (walking down the LDAP-Tree to the correct OU and picking the user in the AD).



    i did enter the IP address when configuring the MMC plugin.

    Actually, i paid attention the enter exactly the same information as with the iManger plugin (where everything worked great, but as the customer unfortunately is switching to AD...)



    Honestly, my first thought was that the GroupWise MMC-plugin gets back to early to AD before MS has fully created the new user (as the error box shows the right LDAP-DN).

    But thinking it over, that would mean that this process does not work at all. And i did not dare to take that assumption.



    Thank you

    Andrej








    >>> laurabuckley<laurabuckley@no-mx.forums.microfocus.com> 14.11.2017 08:44 >>>







    Hi Andrej,




    When you manually associate the user are you doing it on the user object

    itself, or are you going to System --> Directory Associations --> and

    doing a search for the user?

    When you configured the MMC plugin did you enter the IP address (same as

    your LDAP settings in GW Admin Console) or did you perhaps use a DNS

    name?




    Please let us know.




    Cheers,







    --

    Laura Buckley




    Views/comments expressed here are entirely my own.




    If you find this post helpful and are logged into the web interface,

    please show your appreciation and click on the star below...

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    laurabuckley's Profile: https://forums.novell.com/member.php?userid=122


    View this thread: https://forums.novell.com/showthread.php?t=506000
  • Hi Andrej,

    I would test the following in the GroupWise Admin Console --> System --> Directory Associations --> your Base DN should display as "ou=kabe,dc=kabe,dc=ch". Leave context empty and select Search Sub-Tree. See if that is able to search for users that need to be associated.

    Cheers,

  • Hi Laura



    yes, it does work. it shows some users that could be associated.



    should i open an SR?



    Thank you

    Andrej






    >>> laurabuckley<laurabuckley@no-mx.forums.microfocus.com> 14.11.2017 14:24 >>>







    Hi Andrej,




    I would test the following in the GroupWise Admin Console --> System -->

    Directory Associations --> your Base DN should display as

    "ou=kabe,dc=kabe,dc=ch". Leave context empty and select Search

    Sub-Tree. See if that is able to search for users that need to be

    associated.




    Cheers,







    --

    Laura Buckley




    Views/comments expressed here are entirely my own.




    If you find this post helpful and are logged into the web interface,

    please show your appreciation and click on the star below...

    ------------------------------------------------------------------------
    laurabuckley's Profile: https://forums.novell.com/member.php?userid=122


    View this thread: https://forums.novell.com/showthread.php?t=506000

  • Hi Laura



    yes, it does work. it shows some users that could be associated.



    should i open an SR?



    Thank you

    Andrej






    >>> laurabuckley<laurabuckley@no-mx.forums.microfocus.com> 14.11.2017 14:24 >>>







    Hi Andrej,




    I would test the following in the GroupWise Admin Console --> System -->

    Directory Associations --> your Base DN should display as

    "ou=kabe,dc=kabe,dc=ch". Leave context empty and select Search

    Sub-Tree. See if that is able to search for users that need to be

    associated.




    Cheers,







    --

    Laura Buckley




    Views/comments expressed here are entirely my own.




    If you find this post helpful and are logged into the web interface,

    please show your appreciation and click on the star below...

    ------------------------------------------------------------------------
    laurabuckley's Profile: https://forums.novell.com/member.php?userid=122


    View this thread: https://forums.novell.com/showthread.php?t=506000