Restore users address book

We are on GroupWise 2014 R2 running on SLES 11

One of our users received a new smartphone to upgrade an existing one. The old phone was sent a wipe command from the MDM server and it would appear that a sync with the datasync mail server had commenced deleting all the contacts.

Now the user has a nice new phone with no contacts.

Any ideas how to restore the contacts for just this user? we have a good full backup from 4 days ago which will do.

Thanks

Anthony

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Parents Reply
  • Hi UWE, I did alright,

    I went back in and had a look at the user.db files Both the old one and the correct one are there (oldone named userxxx_OLD.db) I don't know if this is causing an issue so I've scheduled a down of the POA to copy this out and leave the correct DB file there. They both have timestamps of today but the old one was renamed on Friday and I didn't think it would be accessed/modified once renamed.?

    I'm grasping at straws now as this is the head of IT mailbox and doesn't look too good.

    cheers
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