We use a program that keeps records of constituents, including their email addresses. When we open the constituent record and click on their email address, it opens GroupWise and creates an outgoing email to that user. The strange thing is that the email address ends up with a single quotation mark in front of the recipient's address. For example if the constituent's email address is email@example.com , it ends up in the outgoing GroupWise email as "firstname.lastname@example.org . Any ideas what might be causing this character to appear? We're using client 14.2.1 .