GW2014 Admin Web Console - SMTP Relay page bug?

First time in the 25 years GroupWise consulting experience that I've posted to the forums for help...

The SMTP (GWIA) Relay Settings (GWIA) page (of the GW2014 web admin console) seems to have a hard-coded limitation on the number of relay exceptions displayed in the "Exceptions (Allow)" scroll list. Only the first 100 records/entries are displayed, although the total count, displayed below the window, indicates the correct number (in our case 141).

This was originally a GW8 GWIA that was recently upgraded to GW2014, although the upgrade is not the cause, of course.

Utilizing the REST APIs (which BTW are very slick) I was easily able to generate a report that confirmed the existence of all 141 relay exceptions. So, fortunately, I have a means of verifying any additional records that may be entered.

Is anyone else aware of this GUI limitation? If so, is this limitation hard-coded or is there a properties page in which this can be altered?

I appreciate any help.

Thanks,
Rick

  • This has been fixed, not sure when, but 14.0.2 build 121908 dated Oct 24 2015 is fine. There's a scroll bar to page thru the relay exceptions. And of course 1400R2 has the fix as well



    --Morris




    >>> rtheisen<rtheisen@no-mx.forums.microfocus.com> 2/23/2016 6:56 PM >>>







    First time in the 25 years GroupWise consulting experience that I've

    posted to the forums for help...




    The SMTP (GWIA) Relay Settings (GWIA) page (of the GW2014 web admin

    console) seems to have a hard-coded limitation on the number of relay

    exceptions displayed in the "Exceptions (Allow)" scroll list. Only the

    first 100 records/entries are displayed, although the total count,

    displayed below the window, indicates the correct number (in our case

    141).




    This was originally a GW8 GWIA that was recently upgraded to GW2014,

    although the upgrade is not the cause, of course.




    Utilizing the REST APIs (which BTW are very slick) I was easily able to

    generate a report that confirmed the existence of all 141 relay

    exceptions. So, fortunately, I have a means of verifying any additional

    records that may be entered.




    Is anyone else aware of this GUI limitation? If so, is this limitation

    hard-coded or is there a properties page in which this can be altered?




    I appreciate any help.




    Thanks,

    Rick







    --

    rtheisen

    ------------------------------------------------------------------------
    rtheisen's Profile: https://forums.novell.com/member.php?userid=161645


    View this thread: https://forums.novell.com/showthread.php?t=497025

  • This has been fixed, not sure when, but 14.0.2 build 121908 dated Oct 24 2015 is fine. There's a scroll bar to page thru the relay exceptions. And of course 1400R2 has the fix as well



    --Morris




    >>> rtheisen<rtheisen@no-mx.forums.microfocus.com> 2/23/2016 6:56 PM >>>







    First time in the 25 years GroupWise consulting experience that I've

    posted to the forums for help...




    The SMTP (GWIA) Relay Settings (GWIA) page (of the GW2014 web admin

    console) seems to have a hard-coded limitation on the number of relay

    exceptions displayed in the "Exceptions (Allow)" scroll list. Only the

    first 100 records/entries are displayed, although the total count,

    displayed below the window, indicates the correct number (in our case

    141).




    This was originally a GW8 GWIA that was recently upgraded to GW2014,

    although the upgrade is not the cause, of course.




    Utilizing the REST APIs (which BTW are very slick) I was easily able to

    generate a report that confirmed the existence of all 141 relay

    exceptions. So, fortunately, I have a means of verifying any additional

    records that may be entered.




    Is anyone else aware of this GUI limitation? If so, is this limitation

    hard-coded or is there a properties page in which this can be altered?




    I appreciate any help.




    Thanks,

    Rick







    --

    rtheisen

    ------------------------------------------------------------------------
    rtheisen's Profile: https://forums.novell.com/member.php?userid=161645


    View this thread: https://forums.novell.com/showthread.php?t=497025
  • Thanks, Morris. Appreciate the quick reply.

    We're on 14.0.2 (build 120664) dated July 9, 2015 which seems to be the latest officially available patch. The scroll bar is present, but as i said, the scroll list is limited to the first 100.

    Has the later build (121908 dated Oct 24 2015) you mentioned been officially or otherwise released? I'm not able to find it.. Maybe I'm missing something.

    Thanks, again.

    Rick
  • The build that Morris mentions would be what we call an "FTF" (Field Test File), and you should be able to get it by opening an SR. And of course, GW 2014 R2 is a different version entirely (think like Windows 2008/2008R2, etc.), and would require a system upgrade to use. So you have two current paths - the first is opening an SR for the FTF, the second is to upgrade the system from 14.0.2 to 14.2 (which is GW 2014 R2).

    Hope that helps!
  • Thanks, Danita. Appreciate your help as well.

    I am familiar with FTFs, and I was assuming as such. However, the R2 path makes the most sense.

    Thanks, again.

    Rick Theisen
    Dynamic Networking Solutions, Inc.