Error 9505 your post office is unavailalbe BUT only some ppl

Hi

So all our groupwise sites, have the latest 2014 R2 SP1 HP2 from Dec 2016.

But on one of our sites we have a few users that come up with the 9505 error saying your post office is unavailable, The Post Office agent might not be configured for SOAP. Please contact your Systems Administrator.

BUT other users on the same post office work fine! But this user it will not work for. I don't understand how we can get that error for one user and not the others on that same Post Office.

So the post office works for 99% of it's users but two or three have this error. Any ideas?

Thanks

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  • In article <booktrunk.7rv2xc@no-mx.forums.microfocus.com>, Booktrunk
    wrote:
    > one of our sites we have a few users that come up with the 9505
    > error saying your post office is unavailable, The Post Office agent
    > might not be configured for SOAP. Please contact your Systems
    > Administrator.
    >
    > BUT other users on the same post office work fine! But this user it will
    > not work for. I don't understand how we can get that error for one user
    > and not the others on that same Post Office.


    Have you done anything with SSLizing SOAP?

    One client had that happen on 2014 R2 SP1 HP1 (no SSL between agents)
    after that POA had been restarted, but not that particular Webaccess.
    Restarting that Webaccess did clear the issue, so that might be a quick
    work around. Tracking when what POA and Webaccess were last started may
    help see if this is a key data point.
    If this is a persistent issue for you, I recommend opening an SR. Micro
    Focus is trying to get to the root of this and the more data points they
    can get to the better.


    Andy of
    http://KonecnyConsulting.ca in Toronto
    Knowledge Partner
    http://forums.novell.com/member.php/75037-konecnya
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