Inbox discussion thread sorting

Hi
I have a user that likes the inbox in discussion thread view. The problem is that a reply, that is part of a discussion get buried off screen. Is it possible to have the whole discussion with a new thread move to the top of the page, which is what you would expect if you are sorting emails by date and it is the newest email?

Thanks, Rod Fraser

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  • On Thu, 26 Jan 2017 17:46:03 GMT, rjfraser
    <rjfraser@no-mx.forums.microfocus.com> wrote:

    >
    >Hi
    >I have a user that likes the inbox in discussion thread view. The
    >problem is that a reply, that is part of a discussion get buried off
    >screen. Is it possible to have the whole discussion with a new thread
    >move to the top of the page, which is what you would expect if you are
    >sorting emails by date and it is the newest email?
    >
    >Thanks, Rod Fraser


    Rod,
    I don't quite understand what you are describing. Maybe a screenshot
    would help.

    --
    Ken
    Knowledge Partner

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  • Thanks, Ken. You will see from the screenshot that the most recent email is down the page attached to the thread. If you have a large Inbox that reply could be buried off screen and you would not know it. It would be nice if the thread with the most recent email would rise to the top of the page as it does in a default view. Even if you see the Notify message, it can be difficult to find it if you have several unread emails.
  • On Thu, 26 Jan 2017 18:26:03 GMT, rjfraser
    <rjfraser@no-mx.forums.microfocus.com> wrote:

    >
    >Thanks, Ken. You will see from the screenshot that the most recent
    >email is down the page attached to the thread. If you have a large
    >Inbox that reply could be buried off screen and you would not know it.
    >It would be nice if the thread with the most recent email would rise to
    >the top of the page as it does in a default view. Even if you see the
    >Notify message, it can be difficult to find it if you have several
    >unread emails.


    Ok, that's what I was seeing on this end. The only workaround I see
    right now would be for the user to check the Home View. This has an
    Unread Items view. I don't see a way to change the mailbox threaded
    view short of an enhancement request. There is a link to the Ideas
    site in my signature. I did notice that there is an enhancement
    request for a one button unread filter option. You can see that here:
    https://ideas.microfocus.com/MFI/novell-gw/Idea/Detail/436 It might
    be worth voting for...or create your own.

    --
    Ken
    Knowledge Partner

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    please show your appreciation and click on the star below... Thanks!

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