GW Error message on a couple of Win 10 workstations

Hi

I am getting an error message "Unable to locate an interface language dll. GWSHL1EN.DLL". I have uninstalled the client (gw14.2.3_client_win_multi.exe), rebooted, run CleanIT, re-installed but get the same message on reboot. Clicking "OK" three times clears the message and the client appears to work. Any idea as to how to fix this?

Thanks,

Rod Fraser

Tags:

Parents Reply Children
  • In article <rjfraser.8xzmo0@no-mx.forums.microfocus.com>, Rjfraser wrote:
    > I'm wondering if it is GroupWise, the
    > message references the GWSHL1EN.DLL dll but the logo on the message is a
    > Dropbox log. I don't now if that is significant at all.


    That makes me wonder if un-installing Dropbox, at least for testing might
    be of some use.
    Searching the registry for that file might also be useful as perhaps
    something got crossed up there.
    I would be inclined to run the CCleaner registry cleanup on those systems
    to see what that catches.



    Andy of
    http://KonecnyConsulting.ca/gw in Toronto
    Knowledge Partner
    https://forums.novell.com/member.php/75037-konecnya
    If you find a post helpful and are logged in the Web interface, please
    show your appreciation by clicking on the star below. Thanks!