GW Error message on a couple of Win 10 workstations

Hi

I am getting an error message "Unable to locate an interface language dll. GWSHL1EN.DLL". I have uninstalled the client (gw14.2.3_client_win_multi.exe), rebooted, run CleanIT, re-installed but get the same message on reboot. Clicking "OK" three times clears the message and the client appears to work. Any idea as to how to fix this?

Thanks,

Rod Fraser

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  • Hi Rod,

    What build of this client are you using? If I recall correctly we had this issue with the original release of 14.2.3 and we quickly replaced that with a corrected build (I don't recall the build numbers). In any case, it might pay you to do a fresh download in case you have the broken build.

    Cheers,
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  • Hi Rod,

    What build of this client are you using? If I recall correctly we had this issue with the original release of 14.2.3 and we quickly replaced that with a corrected build (I don't recall the build numbers). In any case, it might pay you to do a fresh download in case you have the broken build.

    Cheers,
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