Administrator has temporarily closed your post office

We have Groupwise 8 in a Netware 8 environment with a number of post offices and 2 domains, I rebuilt a post office as I was user password invalid issues it rebuilt successfully but is now showing the message when I try to login to the GW client. I have off course re enabled it after the rebuild . Any ideas please
  • Vivien wrote:

    >
    > We have Groupwise 8 in a Netware 8 environment with a number of post
    > offices and 2 domains, I rebuilt a post office as I was user password
    > invalid issues it rebuilt successfully but is now showing the message
    > when I try to login to the GW client. I have off course re enabled it
    > after the rebuild . Any ideas please


    The first point, which I assume is a type: There is no NetWare 8!

    Increase the logging level to verbose or diagnostic (I can't remember
    what provides the greatest detail). Then check the logs for any clues
    as to what may be happening.

    Also, can you confirm your NetWare/Spx versions.

    --
    Kevin Boyle - Knowledge Partner
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  • In article <Vivien.8kajqn@no-mx.forums.microfocus.com>, Vivien wrote:
    > Netware 8


    would that be NetWare 6.5.8?
    The version command at the server prompt should help.


    Andy of
    http://KonecnyConsulting.ca in Toronto
    Knowledge Partner
    http://forums.novell.com/member.php/75037-konecnya
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    show your appreciation by clicking on the star below. Thanks!

  • In article <YHO1D.357$D87.289@novprvlin0913.provo.novell.com>, Kevin
    Boyle wrote:
    > Increase the logging level to verbose or diagnostic (I can't remember
    > what provides the greatest detail). Then check the logs for any clues
    > as to what may be happening.

    Diagnostic shows more than verbose, though I think for this verbose
    will likely shows what the issue is.


    Andy of
    http://KonecnyConsulting.ca in Toronto
    Knowledge Partner
    http://forums.novell.com/member.php/75037-konecnya
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    show your appreciation by clicking on the star below. Thanks!

  • KBOYLE;2483952 wrote:
    Vivien wrote:

    >
    > We have Groupwise 8 in a Netware 8 environment with a number of post
    > offices and 2 domains, I rebuilt a post office as I was user password
    > invalid issues it rebuilt successfully but is now showing the message
    > when I try to login to the GW client. I have off course re enabled it
    > after the rebuild . Any ideas please


    The first point, which I assume is a type: There is no NetWare 8!

    Increase the logging level to verbose or diagnostic (I can't remember
    what provides the greatest detail). Then check the logs for any clues
    as to what may be happening.

    Also, can you confirm your NetWare/Spx versions.

    --
    Kevin Boyle - Knowledge Partner
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below this post.
    Thank you.


    Yes my mistake wanted to get this out there Netware (NOES) 6.5 SP 8, Logging has only 3 option on, of and verbose which it is set on.
  • That was rookie error in my rush to get this out there. Netware (OES) 6.5 SP8 Logging set to verbose but I can't see anything that helps in the log.
  • Vivien wrote:

    > Any ideas please


    Hi Vivian,

    Andy and I can try to help you but so far you have provided few details.


    > I have off course re enabled it after the rebuild


    Did you follow this procedure?
    TID 7008594 The system administrator has temporarily closed you
    Postoffice. Please try again later.
    https://www.novell.com/support/kb/doc.php?id=7008594

    Does it now show that it is enabled?

    Were there any unusual messages in the logs related to the rebuild?

    What logs did you check?

    Are there any clues in the POA log when the POA is started?

    > I rebuilt a post office as I was user password invalid issues


    Was the password issue affecting just one mailbox or all of them?

    How big is this post office?

    Is there anything else that happened that may have contributed to this
    issue?

    At this point, we know little about what might be causing this issue.
    Before exploring solutions, we need to better understand the problem.

    --
    Kevin Boyle - Knowledge Partner
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below this post.
    Thank you.
  • TID 7008594 Yes followed that.
    Yes shows as enabled
    No usual message during rebuild was all OK

    The password issue was affecting one mailbox at the time but has happened before occasionally
    Post office has 620 users and is about 222GB in size
    I ran a standalone gwcheck analyse/fix on the post office with the user database. and had a lot of the following errors
    Error checking file 49CC4F77.000, INVALID_STORE_NUM (0xC067)
    - Error checking file 4A7D6E4F.000, INVALID_STORE_NUM (0xC067)

    No nothing else happened as far as I am aware
  • Vivien wrote:

    > and had a lot of the following errors
    > Error checking file 49CC4F77.000, INVALID_STORE_NUM (0xC067)


    Hi Vivien,

    I'm sorry to hear that...

    Am I understanding you correctly?

    > I ran a standalone gwcheck analyse/fix on the post office with the
    > user database. and had a lot of the following errors
    > Error checking file 49CC4F77.000, INVALID_STORE_NUM (0xC067)


    Then you rebuilt the post office?

    And now you get the message "Administrator has temporarily closed your
    post office"?



    There are quite a few old TIDs dealing with C607 errors.
    www.novell.com/.../