GW Mobility Service admin console - logins for non-Admins no longerworks

We recently upgraded from the GW Mobility Pack (Data Synchronizer)
v1.2.5 (299) to the new GW Mobility Service v2.0.1 (53).

Previously, a regular user could login to the Data Synchronizer admin
console and configure their own account settings to determine which
cabinet folders or address books would get synchronized to their mobile
device.

Since our upgrade to the GW Mobility Service, only administrators can
log in to the admin console. Any attempt by a non-admin user to login
to the admin console is met with an "Invalid username/password" error.

Is this by design, or is there something we've missed in our GMS
configuration?

Thanks,
Greg

--
former e-mail for posting:
gtnbuckeye@NOnetscapeSPAM.net
  • "Greg N." wrote:

    > Any attempt by a non-admin user to login to the admin console is met with an
    > "Invalid username/password" error.
    >
    > Is this by design, or is there something we've missed in our GMS
    > configuration?


    If you switched your authentication mode from LDAP to GW, then you will need to
    login with the GW user/password. Have you tried that? It's quite possible that
    this is an entirely different password (and in some cases a different userid).

    --
    Danita
    Novell Knowledge Partner
    GroupWise Mobility Service 2.0 Guide - http://bit.ly/1cv13RE


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  • On 4/22/2014 11:49 AM, DZanre wrote:> "Greg N." wrote:
    >
    >> Any attempt by a non-admin user to login to the admin console is met

    with an
    >> "Invalid username/password" error.
    >>
    >> Is this by design, or is there something we've missed in our GMS
    >> configuration?

    >
    > If you switched your authentication mode from LDAP to GW, then you

    will need to
    > login with the GW user/password. Have you tried that? It's quite

    possible that
    > this is an entirely different password (and in some cases a different

    userid).
    >



    Danita,

    Thanks for responding. Unfortunately, the authentication type wasn't
    changed during the upgrade. It's still set to LDAP. Both Provisioning
    and Authentication under User Source are on LDAP.

    I did go ahead and try a GW login anyway, but no luck.

    I also checked the base user and group DN's to make sure they are still
    set to the correct eDirectory context, and they are.

    Any other suggestions?

    Thanks,
    -Greg




    --
    former e-mail for posting:
    gtnbuckeye@NOnetscapeSPAM.net