Emailing directly from word 2013

I'm having an issue where I can't email directly out of MSword 2013 and use GroupWise.

My MSOffice install does not contain Outlook. My only mail client is GroupWise 2012.

If I try and email directly out of MSWORd 2013 I get ether ther is not mail program associated with Word or there is an unspecified mapi error. I've run fixmapi.

Do I need to also install Outlook? I had another machine with Outlook 2013 and GroupWise 2012 and they did not coexist nicely at all.

Thomas

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  • Hi Thomas,

    Sorry for the slow response! I do not have a definitive answer for you. As far as I am aware you do not need Outlook to be installed - as you noted, this can cause complications.

    What I would do in this situation is close the GroupWise client, delete the Mail Profile (Control Panel | Mail (32-bit) and then recreate the profile. Perhaps worth a try?

    Please let us know how it goes.

    Cheers,
  • Hi thanks

    I've just checked back here and Ill give that a shot on Monday.




    Hi Thomas,

    Sorry for the slow response! I do not have a definitive answer for you.
    As far as I am aware you do not need Outlook to be installed - as you
    noted, this can cause complications.

    What I would do in this situation is close the GroupWise client, delete
    the Mail Profile (Control Panel | Mail (32-bit) and then recreate the
    profile. Perhaps worth a try?

    Please let us know how it goes.

    Cheers,


    --
    Laura Buckley
    Technical Consultant
    IT Dynamics, South Africa

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