send to uses helvetica

Hi everybody.

Wondered if someone seen this behavior:

although Arial is our Standardfont (Word, Excel, Groupwise...) and it is set in layouts in Groupwise:

everytime i send from office via send to email the groupwise mail ist generated with helvetica as font.

did i miss something. i searched registry for helvetica but found no connection to groupwise.

we use: gwclient 12.0.2

regards franz

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  • Good Mprning.

    Hmm. As nobody found that behaviour strange it has to be a feature.

    can anybody pls give me some arguments for that so that i can easily convince my users of the feature ;-)

    regards franz

    mit freundlichen Grüßen


    Franz Pilz

    _______________________________________
    Wiener ArbeitnehmerInnen Förderungsfonds
    Organisation, Finanzen, Personal
    stv. Leitung IT

    A-1020 Wien, Nordbahnstraße 36/3/2
    Tel: (01) 217 48-126

    Fax: (01) 217 48-133
    Mobil: 0043676 82982126
    E-Mail: franz.pilz@waff.at
    www.waff.at


    >>> franz pilz<franz_pilz@no-mx.forums.novell.com> 02.10.2014 09:16 >>>


    Hi everybody.

    Wondered if someone seen this behavior:

    although Arial is our Standardfont (Word, Excel, Groupwise...) and it is
    set in layouts in Groupwise:

    everytime i send from office via send to email the groupwise mail ist
    generated with helvetica as font.

    did i miss something. i searched registry for helvetica but found no
    connection to groupwise.

    we use: gwclient 12.0.2

    regards franz


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Reply
  • Good Mprning.

    Hmm. As nobody found that behaviour strange it has to be a feature.

    can anybody pls give me some arguments for that so that i can easily convince my users of the feature ;-)

    regards franz

    mit freundlichen Grüßen


    Franz Pilz

    _______________________________________
    Wiener ArbeitnehmerInnen Förderungsfonds
    Organisation, Finanzen, Personal
    stv. Leitung IT

    A-1020 Wien, Nordbahnstraße 36/3/2
    Tel: (01) 217 48-126

    Fax: (01) 217 48-133
    Mobil: 0043676 82982126
    E-Mail: franz.pilz@waff.at
    www.waff.at


    >>> franz pilz<franz_pilz@no-mx.forums.novell.com> 02.10.2014 09:16 >>>


    Hi everybody.

    Wondered if someone seen this behavior:

    although Arial is our Standardfont (Word, Excel, Groupwise...) and it is
    set in layouts in Groupwise:

    everytime i send from office via send to email the groupwise mail ist
    generated with helvetica as font.

    did i miss something. i searched registry for helvetica but found no
    connection to groupwise.

    we use: gwclient 12.0.2

    regards franz


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    franz_pilz
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    View this thread: https://forums.novell.com/showthread.php?t=479667
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  • Hi.

    Am 06.10.2014 08:12, schrieb Franz Pilz:
    > Good Mprning.
    > Hmm. As nobody found that behaviour strange it has to be a feature.
    > can anybody pls give me some arguments for that so that i can easily convince my
    > users of the feature ;-)


    Well, some obvious things first: Windows doesn't ship with Helvetica as
    Font (Arial *is* Windows' Helvetica, it just has a different name for
    coypright reasons)), so where does Helvetica Font even come from on your
    systems? It isn't unlikely that whatever has installed it also made it
    some default somewhere, somehow.

    As Windows usually desn't even have Helvetica, it's not too surprising
    nobody has seen your issue.

    CU,
    --
    Massimo Rosen
    Novell Knowledge Partner
    No emails please!
    http://www.cfc-it.de
  • Hi,

    Further to what Massimo has said about the font, typically if you use the "send to" feature of Microsoft Word or Excel the font will default to New Times Roman, ignoring whatever you have set in GroupWise. This is a bug in the GroupWise client (Bug 796126).

    Cheers,
  • Thanks Massimo for your reply.

    I just checked and saw my fault. send to always uses Times New Roman. (We used Helvetica as CI font so i just mistook it)

    searched now for times new roman but again found no link to GroupWise.

    ca you give me hints were to look in GroupWise and how to change this behaviour.

    sen to -> arial?

    regards franz



    mit freundlichen Grüßen


    Franz Pilz

    _______________________________________
    Wiener ArbeitnehmerInnen Förderungsfonds
    Organisation, Finanzen, Personal
    stv. Leitung IT

    A-1020 Wien, Nordbahnstraße 36/3/2
    Tel: (01) 217 48-126

    Fax: (01) 217 48-133
    Mobil: 0043676 82982126
    E-Mail: franz.pilz@waff.at
    www.waff.at


    >>> Massimo Rosen<mrosenNO@SPAMcfc-it.de> 06.10.2014 08:45 >>>

    Hi.

    Am 06.10.2014 08:12, schrieb Franz Pilz:
    > Good Mprning.
    > Hmm. As nobody found that behaviour strange it has to be a feature.
    > can anybody pls give me some arguments for that so that i can easily convince my
    > users of the feature ;-)


    Well, some obvious things first: Windows doesn't ship with Helvetica as
    Font (Arial *is* Windows' Helvetica, it just has a different name for
    coypright reasons)), so where does Helvetica Font even come from on your
    systems? It isn't unlikely that whatever has installed it also made it
    some default somewhere, somehow.

    As Windows usually desn't even have Helvetica, it's not too surprising
    nobody has seen your issue.

    CU,
    --
    Massimo Rosen
    Novell Knowledge Partner
    No emails please!
    http://www.cfc-it.de
  • Hi Laura.

    Thank you for your help.

    regards

    franz

    mit freundlichen Grüßen


    Franz Pilz

    _______________________________________
    Wiener ArbeitnehmerInnen Förderungsfonds
    Organisation, Finanzen, Personal
    stv. Leitung IT

    A-1020 Wien, Nordbahnstraße 36/3/2
    Tel: (01) 217 48-126

    Fax: (01) 217 48-133
    Mobil: 0043676 82982126
    E-Mail: franz.pilz@waff.at
    www.waff.at


    >>> laurabuckley<laurabuckley@no-mx.forums.novell.com> 06.10.2014 09:46 >>>


    Hi,

    Further to what Massimo has said about the font, typically if you use
    the "send to" feature of Microsoft Word or Excel the font will default
    to New Times Roman, ignoring whatever you have set in GroupWise. This
    is a bug in the GroupWise client (Bug 796126).

    Cheers,


    --
    Laura Buckley
    Technical Consultant
    IT Dynamics, South Africa

    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below...
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  • In article <5432A082.B9EE.00D6.1@waff.at>, Franz Pilz wrote:
    > ca you give me hints were to look in GroupWise and how to change this
    > behaviour.

    As per Laura, see Bug 796126

    Basically it is currently broken in GroupWise 2012 where as it had been
    working before. So there really isn't a place to go looking for it.

    If formating of outbound messages is really important, perhaps sending
    at PDFs might be the way to go as that is really the only way to be sure
    that presentation is how you want it to be.


    Andy of
    KonecnyConsulting.ca in Toronto
    Knowledge Partner
    http://forums.novell.com/member.php/75037-konecnya
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    show your appreciation by clicking on the star below. Thanks!