Address Book - Name Completion Search Order missing books

We have Groupwise 8.0.2 running on Netware 6.5 SP8

Problem: in the Address Book, the Name Completion Search Order shows different Available Books depending on the computer, but no computer has all the available books.

Computer 1: (the user's pc): Windows 7. The Available Books has only the Groupwise Address Book and the Frequent Contacts. It does not show the user's personal address book as being available, it is not even listed in the box.
Computer 2: Windows 7. The available books box is empty.
Computer 3: (my pc) Windows XP. Logging into Groupwise with the user's account, the available books box is empty (same as Computer 2), but when I go into my account, all 3 books are showing (Groupwise, Personal, and Frequent Contacts)