I have a user who is using Groupwise 2012 and when she composes a new message the Spell Check button stays greyed out. She has her settings set to: Tools/Options/Environment/General. "Check spelling as your type" and "Check spelling before send" are checked. I couldn't find any article related to this issue for this version. Any thoughts?
The user is using GW 2012 SP2 on a Windows 7 SP1 machine and she has local administrator rights. She said the spellchecker works when she logs into GW on another computer. Might it be related to a missing or unregistered DLL file?
If the problem does not follow the user then we can safely assume that it's not the user db or something central like that. It would appear to be the install on that specific workstation. I would suggest starting with a simply uninstall and reinstall of the client.
In article <email@example.com>, Fishindude64 wrote: > The user had uninstalled, run Cleanit, and then reinstalled the GW > client. Initially for the first few days the spellchecker worked but > now it is greyed out again. Any more thoughts? > That sort of behaviour would have me running a full cleaning of temp files and a defrag. Sometimes a funky temp file gets stuck that interferes with a program, and the defrag affects the timings of things enough to clear a number of timeout.s