attachments stripped and html format messed up

I have a user with a Samsung Galaxy S6 running Android 6.0.1. When he
forwards emails from the phone, the attachment is getting stripped and
the email is losing html formatting. He also has an iPad running iOS
9.3.1 and he can forward the same emails from the iPad without a
problem. Any suggestions? Any updates I might be missing? I'm
running GMS Version 14.2.0 Build 279.

Thanks!
Ken
  • KeN,

    > I have a user with a Samsung Galaxy S6 running Android 6.0.1. When he
    > forwards emails from the phone, the attachment is getting stripped and
    > the email is losing html formatting. He also has an iPad running iOS
    > 9.3.1 and he can forward the same emails from the iPad without a
    > problem. Any suggestions? Any updates I might be missing? I'm
    > running GMS Version 14.2.0 Build 279.


    Let us know if upgrading to HP1 solved this one for you :-)

    Pam

  • On Wed, 13 Apr 2016 17:38:02 GMT, Pam Robello <probello@novell.com>
    wrote:

    >KeN,
    >
    >> I have a user with a Samsung Galaxy S6 running Android 6.0.1. When he
    >> forwards emails from the phone, the attachment is getting stripped and
    >> the email is losing html formatting. He also has an iPad running iOS
    >> 9.3.1 and he can forward the same emails from the iPad without a
    >> problem. Any suggestions? Any updates I might be missing? I'm
    >> running GMS Version 14.2.0 Build 279.

    >
    >Let us know if upgrading to HP1 solved this one for you :-)
    >
    >Pam


    Will do. Got it downloaded, just have to decide when to install.
    Thanks,
    Ken
  • On Wed, 13 Apr 2016 17:38:02 GMT, Pam Robello <probello@novell.com>
    wrote:

    >KeN,
    >
    >> I have a user with a Samsung Galaxy S6 running Android 6.0.1. When he
    >> forwards emails from the phone, the attachment is getting stripped and
    >> the email is losing html formatting. He also has an iPad running iOS
    >> 9.3.1 and he can forward the same emails from the iPad without a
    >> problem. Any suggestions? Any updates I might be missing? I'm
    >> running GMS Version 14.2.0 Build 279.

    >
    >Let us know if upgrading to HP1 solved this one for you :-)


    Fixed! Applied HP1 this morning and had the user test. We are good
    now. Thanks!
    Ken
  • KeN,

    > Fixed! Applied HP1 this morning and had the user test. We are good
    > now. Thanks!
    > Ken


    Thanks for the update :-)

    Pam