missing -user- "General Access"

Hello,

I will creat read access to the appointment for all users.

In the Client, I go to Options --> Security --> agent access. I mark "General Access" and activate Read for "Appointments". Then I store the configuration.

Wenn I open Options --> Securty --> agent access again, I get an error-information:

"Der/die folgende(n) Benutzer befindet/befinden sich nicht mehr im Systemadressbuch und die zugehörigen Vertretungsdaten werden gelöscht: <Allgemeiner Zugriff>"

It means, the "Genaral Access" is not in the system address book and that's why the configurated read access is deleted for "General Access".

What can I do? Where can I find the "system address book"? How can I creat the deleted -user- "General Access"?

Thank you for help.


Juergen

Tags:

  • In article <CHIEFTEDDY.811x0p@no-mx.forums.microfocus.com>, Chiefteddy
    wrote:
    > In the Client, I go to Options --> Security --> agent access. I mark
    > "General Access" and activate Read for "Appointments". Then I store the
    > configuration.
    >
    > Wenn I open Options --> Securty --> agent access again, I get an
    > error-information:


    If I follow you correctly, in English it is
    Tools --> Options --> Security --> Proxy Access
    and it is <All User Access>
    I can't duplicate this issue on the client version 14.2.1 (6/30/2016)
    build 124014 (yes I know, time to update that one, its just what I
    grabbed) against a 14.2.2-126868 POA

    Which versions are you using, especially for the client.
    Can you reproduce this with another user (both on and off your system),
    and does this problem follow you to other computers?

    My gut feel with what I've seen so far is that regular GWChecks would
    either fix this or at least show the error that needs some manual
    intervention. http://www.konecnyad.ca/andyk/gwlogs.htm



    Andy of
    http://KonecnyConsulting.ca in Toronto
    Knowledge Partner
    http://forums.novell.com/member.php/75037-konecnya
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