QMS not opening a message

When you click on the message in QMS to open to see what it is. It will open a blank page and not show the message. Tired firefox and chrome same problem. SMG 7 appliance. Tried restarting the QMS service and still not fixed. Latest version of SMG 7.The ip address was changed on the appliance but followed the tid on how to change it.

Thanks
  • On Thu, 24 Jan 2019 20:56:02 GMT, pbradley67
    <pbradley67@no-mx.forums.microfocus.com> wrote:

    >
    >When you click on the message in QMS to open to see what it is. It will
    >open a blank page and not show the message. Tired firefox and chrome
    >same problem. SMG 7 appliance. Tried restarting the QMS service and
    >still not fixed. Latest version of SMG 7.The ip address was changed on
    >the appliance but followed the tid on how to change it.


    I've not run into this one. Does this happen with all users,
    including the admin user? Anything show up in the logs? They are
    available at System Mgmt > Manage Servers > your_server > System logs.

    --
    Ken
    Knowledge Partner

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