Recently, there have been a number of issues involving SMG licenses.
The .pem file for SMG, downloaded from the SLD account is corrupt or invalid
Licensing issues have caused the SMG appliance to stop scanning email with no warnings...
I still see appliances 184.108.40.206 and 220.127.116.11 or 18.104.22.168. Eliminate this kind of babel!
Offer a possibility to upgrade or transfer to one single version - so all installations will operate at same level. I hope this helps to run our discussions in...
We are given the ability to download logs from System Management / Manage Servers when logged into the System Administration interface. When we click on Download, we are presented with a pop-up like the one shown here.
This list can be quite long...
The old GWAVA had this feature and it was removed when they changed providers. It should definitely be added back in if at all possible. The current method of submitting false negatives to support is not efficient at all.
We are running SMG for some time now. Some of us some months, some of us even some years.
But statistics has not changed. I understand that this part was less important when SMG has been published and started. However now we have to prove how SMG performs...
We've recently moved to SMG and are finding emails from some suppliers and customers are being rejected by SMG, due to an excessive line length. The error in the SMTP log is:
500 SMTP connection violates RFC5322 2.1.1 rule of 1000 characters per line...
Please allow auto-provisioned users in a simple single company SMG system synced with LDAP to login with username instead of full email address.
This helps as most internal systems require username only, and can help avoid confusion
Add additional information to alerts or make alerts adjustable!
I.e I have received this alert:
Secure Messaging Gateway System Alert: GWAVA scan connection failure
An alert has been raised by a module on your Secure Messaging Gateway system.Please...