Idea ID: 2833034

Message tracker should show which server has been used.

Status : New Idea

I have several environments with more than one SMG server. I.e. a scanner server, two inbound servers, four outbound servers.

Message tracker should show which server has been touched ie. for inbound mails or which server has been used for outbound mails.

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Labels:

Message Tracker
  • To be honest originally I did not see this information when I checked my server. But my environment  contains only one server. So there is no need to display a server information. It is enough to show which interface has been used.

    But now I checked this behavior in a larger environment and I see interface plus server which is really helpful in case of troubleshooting. So I know which log files I have to check.

    However an additional column would be great!

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  •   I see, you would like a column to reflect which server it came in on?

  • Good idea, Suzie. Although I do not have a column I can check a single mail.

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  • Until this gets added, if you click on the message a small window opens with information about the message.

    It does show which Interface received it, which should help determine which server it hit.