Novell needs a clear, meaningful direction and products that offer the features its competitors have led our users to expect (at least). Assurances that Novell has money in the bank are worth little when no one there seems to know how to invest that nest egg. I fear the only thing keeping GroupWise in our environment is internal political momentum, which is rapidly eroding.
My users have been waiting for the new mobility add-on for months. They are losing patience. They regularly point out how GroupWise lacks many of the features they use at home. GroupWise is competing for mind share with Gmail as well as Exchange; both support ActiveSync.
Our trusted consultants shrug when we ask where GroupWise is going. They can’t explain how Novell's expanding array of communications offerings complement one another or integrate into a cohesive strategy. None of their other customers have found Teaming worthwhile. Few see the point of Google Wave, let alone reason to consider a commercial implementation of it (i.e. Pulse).
Our phone guys keep telling us about the integration we could implement if we "just" switch to Exchange. Their products don't support GW, and they don't plan to add such support since "everyone is running Exchange, or moving to it".
Whatever advantage Novell once had in our organization may already be gone. I'll be happy to put a test VM on our VSphere servers, assuming you release something before May; by June we may be looking elsewhere.