By Rajesh Battala
GroupWise Messenger has a lot of features which help increase productivity and collaboration in the workplace. This article explains how to get maximum work productivity from GroupWise Messenger. I have shared some tips which show how to quickly send messages or join chat rooms where you can discuss the most sensitive corporate topics without fear of hackers listening in.
To start a conversation with a user, you need to add them to your buddy list. GroupWise Messenger provides different ways of adding an user to the list.
NOTE: Execute all the "nim" commands from start > run dialog.
<a href="nim:addContactfirstname.lastname@example.org&foldername=helpdesk"> Contact Support </a>
If the user clicks on "Contact Support" then the user email@example.com will get added to the client and the user can start a conversation.
If a group of users want to share their GroupWise Messenger lists, the Import and Export feature will let users import a person's contact list.
GroupWise provides a "folder" feature where users can manage their lists in a neat way, like adding all the team members to a list called "My Team."
Use Actions -> Add Folder to create new List or Folder.
To add users to the list you can either Drag and Drop existing users to the list, or right-click and select "Add Contact".
Advantages with Folder/lists:
All these folder/list features help to manage the conversations and work together well.
GroupWise Instant Messenger provides a "Chat Room" feature which helps groups hold a quick meeting. To find and join the available chat rooms, go to Tools > Chat Rooms.
The Chat Rooms dialog will appear, populating the available chat room and the number of people in the chat room. Select a relevant chat room and click Join. Then you will be joined in the chat room and can participate in the discussion.
Adding, deleting, and managing the access rights of the Chat Rooms is done by the GroupWise administrator.
The Status Message of a user helps others who want to have a conversation with them. GroupWise provides three kinds of Status : Online (Available), Busy, and Away. Users can add special custom messages as well -- like Busy (In Conference Meeting).
When a user is logged into GWIM, if someone opens the GW Client, then the person's status will be shown next to his name, showing whether he is idle, online, or busy. This is one of the good integrations that help people know who is available for instant collaboration.
GroupWise Messenger can be started on Windows start-up by checking the option:
"Run GroupWise Messenger When Windows Starts"
This feature helps a user in many ways.
When a conversation is going on, if a user suddenly goes offline, then the Messenger will send the message as a mail to the user which will keep the user aware of the conversation. This will help the users to keep track of the entire conversation.
To enable this feature:
If a user wants to hide the status messages or if you don't want to hear from some people when you are busy, there are some privacy settings that are very helpful. You can block the users you are not interested in communicating with.
To enable this privacy feature:
Go to Tools -> Options -> privacy.
In this dialog, contacts added in the "BLOCK" side won't be able to see your status and they won't be able to send you an instant message.
GroupWise supports saving conversations automatically on the client machine by enabling the option:
Tools -> Options -> History. (Store Conversations locally).
The messages are stored in well-formatted manner. You can decide where the logs will be stored. This will help you save the logs in remote network drives by mounting them as network drives.
The Messenger will get auto-connect from the network disconnect.
These features and tips reveal the richness and friendliness of GroupWise Messenger, which will helps the corporate user to collaborate well with their colleagues, and stay connected.
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