Riva CRM Integration for GroupWise Adds Support for info@hand Leading Customer Relationship and Business Management System integrates with Novell GroupWise
EDMONTON, Alberta and OTTAWA, Ontario — March 10, 2008 — Earlier today, Omni Technology Solutions Inc. ( Omni, www.omni-ts.com ) and The Long Reach Corporation ( www.infoathand.com ) announced the immediate availability of Riva GroupWise Integration for info@hand.
Riva GroupWise Integration for info@hand provides transparent, server-side, bi-directional synchronisation of appointments, tasks, notes and contacts between info@hand Customer Relations and Business Management (CRBM) and Novell GroupWise. Opportunities, quotes and cases are synchronised from info@hand to GroupWise. The Riva ConnectBar allows users to open info@hand opportunities, quotes and cases directly from their GroupWise clients. There are no modules to install on the info@hand CRBM server, on the GroupWise server or on the clients.
"We were pleased to work with Omni to deliver Novell GroupWise integration for info@hand customers," explained Mr. Michael Whitehead, President of Long Reach Corporation. "Many of our global customers use Novell GroupWise and have asked for direct integration. With Omni's Riva solution, these customers can now benefit from being able to integrate and synchronise information between info@hand and GroupWise. Just as GroupWise is recognized as the leading collaboration platform on Linux, info@hand is acknowledged as one of the first applications to blend first class Customer Relationship Management (CRM) features with extended business management capabilities for Accounting and ERP, e-Commerce, Project & Resource tracking, Customer Service, and Human Resources."
"Riva CRM Integration for GroupWise delivers a unique value proposition for info@hand and GroupWise customers," explained Aldo Zanoni, CEO and Managing Director for Omni. "GroupWise customers value the robust, stable and secure nature of GroupWise. They want to continue to leverage these advantages when working with third-party, line-of-business applications. Based on Riva's innovative and transparent integration and synchronisation strategy, Riva brings CRM integration to a new level. Customers appreciate that Riva is not restricted to being just a plug-in for their Windows client. Customers can access info@hand CRBM information from all supported GroupWise clients including BlackBerry and GroupWise Mobile Server devices, Mac OS X, Linux, Windows and GroupWise WebAccess."
Omni, The GroupWise Integration Company, delivers a portfolio of integration, management, security, mobility, messaging and Linux desktop software products for enterprise users of Novell GroupWise, SUSE Linux, and mixed Novell and Microsoft networks. www.omni-ts.com
About The Long Reach Corporation
The Long Reach Corp. specialises in software solutions that equip small- and medium-sized organizations with integrated online business information while improving their cost model and streamlining their internal business processes. The company’s flagship product, info@hand, is a web-based system that blends best-of-breed CRM with extended business management features for Accounting, ERP and eCommerce. The privately held company was founded in 1997 and is based in Ottawa, Canada. www.infoathand.com
Media Contacts Aldo Zanoni CEO, Managing Director Omni Technology Solutions Inc. Phone: 1.780.423.4200 Ext. 232 www.omni-ts.com
Michael Whitehead President The Long Reach Corporation Phone: 1.613.692.7818 www.infoathand.com
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