Viewing Properties of a GroupWise Message prompts user to install GW}00001.TMP

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over 12 years ago

Environment:



Novell GroupWise 7

Novell GroupWise 8

Novell GroupWise 8 Hot Patch 1



Problem:



When attempting to see the properties of a GroupWise message you are prompted to download the file GW}00001.TMP



Solution:



This is related to an issue with Microsoft XML.



A few ways to resolve the issue:




  1. Register MSXML4 DLL: run regsvr32 c:\windows\system32\msxml4.dll


  • If you’re deploying GroupWise with ZEN, update the GroupWise MSI to install the redistributable MSXML4 SP2.

    1. Using Admin Studio editor open the GroupWise MSI

  • Under Redistributables select MSXML4 SP2 for XP and 2k if needed.

  • Save your MSI



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