OK, user has Windows 7 Enterprise 32-bit
Using Novell client 2 SP3 IR7
Deployed reg key to "turn on" the Update Agent tab and it has the correct settings for our environment.
The Novell client does prompt to update the agent (and you can do it manually via right-click, Red N, Update Agent).
User gets asked if they want to update the agent. click Yes
Then it fails with:
"Error: The attempt to update the Novell Client Configuration Settings was unsuccessful."
We've done this same upgrade on about 20 workstations so far and all work except this one.
1) I found TID https://support.microfocus.com/kb/doc.php?id=3413405 but I can't seem to find the cuagent.ini anywhere. The install.ini is just fine, no drive letters for the unattend.txt file
2) Even though the box is checked for "use administrator" privileges, I'm wondering if this is the issue on this PC? (Although our helpdesk assured me they tested this on numerous workstations where the user doesn't have admin privileges).
So is there a log file somewhere that'll tell me the real reason why it's failing?