Virtualizing Scratch - Catastrophic Failure error

I'm trying to virtualize a program called Scratch Scratch | Home | imagine, program, share. As an installed program, it runs fine. But when I virtualize it, I get this error message :

The application has encountered an error : Catastrophic failure

(0x8000FFFF)



Additional information:



ERROR: 0x8000FFFF, Unexpected path:: \

ERROR: 0x8000FFFF, In call: _folderMapper.MakeNtPath(_strCurrentDirectory,sNtCurrentDirectory)

ERROR: 0x8000FFFF, In call: _PrepareProcessEnvironment()

ERROR: 0x8000FFFF, In call: g_vm.EssentialInit(hEntry,hBootstrapFileMapping, cbFileSize, cbOffsetPayload, pbProcessBlock, pbApplicationBlock)

I am using a clean install of Windows XP in a Sun Virtual Box virtual machine. I can virtualize it using ThinApp, but since we do not have a license I can only do so with an evaluation version.

Can anyone shed any light on what I could try?
  • kelntaylor;1921871 wrote:
    Have you tried disabling "Quick Snapshot?"


    Yup, tried it. Didn't work. I got the same exact error as listed above.

    I don't get it, Scratch is so simple. A few .gif files, an .exe or two, and that's about it. What could be messing this up so bad? Office virtualizes so easily, Adobe InDesign as well, but not Scratch.

    Any help will be appreciated.
  • I have it run as virtual app perfectly.

    Have a look at the multiple startup files. I noticed that the
    capture process missed a startup (starting a web url page, so
    that the first multiple start row is empty and set to Auto Start.
    I think this empty row with auto start caused virtual app to call
    null file. Try to run it with trigger Scratch. Or remove the empty
    multiple startup file row and re-build.

    Hope it helps.

    Donald

    On 22/01/2010 21:16, twjolson wrote:
    >
    > I'm trying to virtualize a program called Scratch 'Scratch | Home |
    > imagine, program, share' (http://scratch.mit.edu/). As an installed
    > program, it runs fine. But when I virtualize it, I get this error
    > message :
    >
    > The application has encountered an error : Catastrophic failure
    >
    > (0x8000FFFF)
    >
    >
    >
    > Additional information:
    >
    >
    >
    > ERROR: 0x8000FFFF, Unexpected path:: \
    >
    > ERROR: 0x8000FFFF, In call:
    > _folderMapper.MakeNtPath(_strCurrentDirectory,sNtCurrentDirectory)
    >
    > ERROR: 0x8000FFFF, In call: _PrepareProcessEnvironment()
    >
    > ERROR: 0x8000FFFF, In call:
    > g_vm.EssentialInit(hEntry,hBootstrapFileMapping, cbFileSize,
    > cbOffsetPayload, pbProcessBlock, pbApplicationBlock)
    >
    > I am using a clean install of Windows XP in a Sun Virtual Box virtual
    > machine. I can virtualize it using ThinApp, but since we do not have a
    > license I can only do so with an evaluation version.
    >
    > Can anyone shed any light on what I could try?
    >
    >


  • Good to know someone got it to work.

    I doubt that's the cause. I am pretty faithful in checking the startup files and putting the right one for autostart.

    What kind of setup are you using? Virtual Machine? What OS? You are doing something different that I am not.

    dwu2001;1922214 wrote:
    I have it run as virtual app perfectly.

    Have a look at the multiple startup files. I noticed that the
    capture process missed a startup (starting a web url page, so
    that the first multiple start row is empty and set to Auto Start.
    I think this empty row with auto start caused virtual app to call
    null file. Try to run it with trigger Scratch. Or remove the empty
    multiple startup file row and re-build.

    Hope it helps.

    Donald

    On 22/01/2010 21:16, twjolson wrote:
    >
    > I'm trying to virtualize a program called Scratch 'Scratch | Home |
    > imagine, program, share' (Scratch | Home | imagine, program, share). As an installed
    > program, it runs fine. But when I virtualize it, I get this error
    > message :
    >
    > The application has encountered an error : Catastrophic failure
    >
    > (0x8000FFFF)
    >
    >
    >
    > Additional information:
    >
    >
    >
    > ERROR: 0x8000FFFF, Unexpected path:: \
    >
    > ERROR: 0x8000FFFF, In call:
    > _folderMapper.MakeNtPath(_strCurrentDirectory,sNtCurrentDirectory)
    >
    > ERROR: 0x8000FFFF, In call: _PrepareProcessEnvironment()
    >
    > ERROR: 0x8000FFFF, In call:
    > g_vm.EssentialInit(hEntry,hBootstrapFileMapping, cbFileSize,
    > cbOffsetPayload, pbProcessBlock, pbApplicationBlock)
    >
    > I am using a clean install of Windows XP in a Sun Virtual Box virtual
    > machine. I can virtualize it using ThinApp, but since we do not have a
    > license I can only do so with an evaluation version.
    >
    > Can anyone shed any light on what I could try?
    >
    >
  • For the scratch, I use ZAV 7.2 on XP Pro Sp3 running
    on VMware Workstation.


    On 25/01/2010 20:36, twjolson wrote:
    >
    > Good to know someone got it to work.
    >
    > I doubt that's the cause. I am pretty faithful in checking the startup
    > files and putting the right one for autostart.
    >
    > What kind of setup are you using? Virtual Machine? What OS? You are
    > doing something different that I am not.
    >
    > dwu2001;1922214 Wrote:
    >> I have it run as virtual app perfectly.
    >>
    >> Have a look at the multiple startup files. I noticed that the
    >> capture process missed a startup (starting a web url page, so
    >> that the first multiple start row is empty and set to Auto Start.
    >> I think this empty row with auto start caused virtual app to call
    >> null file. Try to run it with trigger Scratch. Or remove the empty
    >> multiple startup file row and re-build.
    >>
    >> Hope it helps.
    >>
    >> Donald
    >>
    >> On 22/01/2010 21:16, twjolson wrote:
    >>>
    >>> I'm trying to virtualize a program called Scratch 'Scratch | Home |
    >>> imagine, program, share' ('Scratch | Home | imagine, program, share'

    >> (http://scratch.mit.edu/)). As an installed
    >>> program, it runs fine. But when I virtualize it, I get this error
    >>> message :
    >>>
    >>> The application has encountered an error : Catastrophic failure
    >>>
    >>> (0x8000FFFF)
    >>>
    >>>
    >>>
    >>> Additional information:
    >>>
    >>>
    >>>
    >>> ERROR: 0x8000FFFF, Unexpected path:: \
    >>>
    >>> ERROR: 0x8000FFFF, In call:
    >>> _folderMapper.MakeNtPath(_strCurrentDirectory,sNtCurrentDirectory)
    >>>
    >>> ERROR: 0x8000FFFF, In call: _PrepareProcessEnvironment()
    >>>
    >>> ERROR: 0x8000FFFF, In call:
    >>> g_vm.EssentialInit(hEntry,hBootstrapFileMapping, cbFileSize,
    >>> cbOffsetPayload, pbProcessBlock, pbApplicationBlock)
    >>>
    >>> I am using a clean install of Windows XP in a Sun Virtual Box

    >> virtual
    >>> machine. I can virtualize it using ThinApp, but since we do not have

    >> a
    >>> license I can only do so with an evaluation version.
    >>>
    >>> Can anyone shed any light on what I could try?
    >>>
    >>>

    >
    >


  • Huh, the only difference there, I think, is that I'm using Virtual Box insteald of VMWare.

    dwu2001;1922528 wrote:
    For the scratch, I use ZAV 7.2 on XP Pro Sp3 running
    on VMware Workstation.


    On 25/01/2010 20:36, twjolson wrote:
    >
    > Good to know someone got it to work.
    >
    > I doubt that's the cause. I am pretty faithful in checking the startup
    > files and putting the right one for autostart.
    >
    > What kind of setup are you using? Virtual Machine? What OS? You are
    > doing something different that I am not.
    >
    > dwu2001;1922214 Wrote:
    >> I have it run as virtual app perfectly.
    >>
    >> Have a look at the multiple startup files. I noticed that the
    >> capture process missed a startup (starting a web url page, so
    >> that the first multiple start row is empty and set to Auto Start.
    >> I think this empty row with auto start caused virtual app to call
    >> null file. Try to run it with trigger Scratch. Or remove the empty
    >> multiple startup file row and re-build.
    >>
    >> Hope it helps.
    >>
    >> Donald
    >>
    >> On 22/01/2010 21:16, twjolson wrote:
    >>>
    >>> I'm trying to virtualize a program called Scratch 'Scratch | Home |
    >>> imagine, program, share' ('Scratch | Home | imagine, program, share'

    >> (Scratch | Home | imagine, program, share)). As an installed
    >>> program, it runs fine. But when I virtualize it, I get this error
    >>> message :
    >>>
    >>> The application has encountered an error : Catastrophic failure
    >>>
    >>> (0x8000FFFF)
    >>>
    >>>
    >>>
    >>> Additional information:
    >>>
    >>>
    >>>
    >>> ERROR: 0x8000FFFF, Unexpected path:: \
    >>>
    >>> ERROR: 0x8000FFFF, In call:
    >>> _folderMapper.MakeNtPath(_strCurrentDirectory,sNtCurrentDirectory)
    >>>
    >>> ERROR: 0x8000FFFF, In call: _PrepareProcessEnvironment()
    >>>
    >>> ERROR: 0x8000FFFF, In call:
    >>> g_vm.EssentialInit(hEntry,hBootstrapFileMapping, cbFileSize,
    >>> cbOffsetPayload, pbProcessBlock, pbApplicationBlock)
    >>>
    >>> I am using a clean install of Windows XP in a Sun Virtual Box

    >> virtual
    >>> machine. I can virtualize it using ThinApp, but since we do not have

    >> a
    >>> license I can only do so with an evaluation version.
    >>>
    >>> Can anyone shed any light on what I could try?
    >>>
    >>>

    >
    >
  • Apparently, I used XP SP 2 when creating the VM. I thought this might be the cause of the problem; so, I updated and it still didn't work.

    I've tried quick snapshots, long snapshots, I've had it auto-detect associated runtimes and not. Nothing is working.

    I find it hard to believe the VM program, being the only difference, is the root cause of this. But, I'll try making this virtual app on a real machine or something.

    dwu2001;1922528 wrote:
    For the scratch, I use ZAV 7.2 on XP Pro Sp3 running
    on VMware Workstation.


    On 25/01/2010 20:36, twjolson wrote:
    >
    > Good to know someone got it to work.
    >
    > I doubt that's the cause. I am pretty faithful in checking the startup
    > files and putting the right one for autostart.
    >
    > What kind of setup are you using? Virtual Machine? What OS? You are
    > doing something different that I am not.
    >
    > dwu2001;1922214 Wrote:
    >> I have it run as virtual app perfectly.
    >>
    >> Have a look at the multiple startup files. I noticed that the
    >> capture process missed a startup (starting a web url page, so
    >> that the first multiple start row is empty and set to Auto Start.
    >> I think this empty row with auto start caused virtual app to call
    >> null file. Try to run it with trigger Scratch. Or remove the empty
    >> multiple startup file row and re-build.
    >>
    >> Hope it helps.
    >>
    >> Donald
    >>
    >> On 22/01/2010 21:16, twjolson wrote:
    >>>
    >>> I'm trying to virtualize a program called Scratch 'Scratch | Home |
    >>> imagine, program, share' ('Scratch | Home | imagine, program, share'

    >> (http://scratch.mit.edu/)). As an installed
    >>> program, it runs fine. But when I virtualize it, I get this error
    >>> message :
    >>>
    >>> The application has encountered an error : Catastrophic failure
    >>>
    >>> (0x8000FFFF)
    >>>
    >>>
    >>>
    >>> Additional information:
    >>>
    >>>
    >>>
    >>> ERROR: 0x8000FFFF, Unexpected path:: \
    >>>
    >>> ERROR: 0x8000FFFF, In call:
    >>> _folderMapper.MakeNtPath(_strCurrentDirectory,sNtCurrentDirectory)
    >>>
    >>> ERROR: 0x8000FFFF, In call: _PrepareProcessEnvironment()
    >>>
    >>> ERROR: 0x8000FFFF, In call:
    >>> g_vm.EssentialInit(hEntry,hBootstrapFileMapping, cbFileSize,
    >>> cbOffsetPayload, pbProcessBlock, pbApplicationBlock)
    >>>
    >>> I am using a clean install of Windows XP in a Sun Virtual Box

    >> virtual
    >>> machine. I can virtualize it using ThinApp, but since we do not have

    >> a
    >>> license I can only do so with an evaluation version.
    >>>
    >>> Can anyone shed any light on what I could try?
    >>>
    >>>

    >
    >
  • We haven't had any issues with our virtualized copy. I use a base XP SP3 install with no patches under VMware workstation. I just checked the xappl file and it was built with ZAV 7.0.140 if that's any help.
  • The application has encountered an error : Catastrophic failure

    (0x8000FFFF)


    i am facing that error during ms office and novell office

    my vmware is running on sled11

    im using capture image procee
    .
  • I have been reading your posts and I also am having alot of problems getting Open Office 3.2.1 to virtualize. I am a newbie and have not found any help on this one yet. I am trying to get the file extensions so that we can use MS office and Open Office. I am using XP Pro Spk 3 ZAV 8. Any help would be appreciated, any steps to follow as well.
    Please some one help this newbie with some simple steps.

    thank you!

    twjolson;1921919 wrote:
    Yup, tried it. Didn't work. I got the same exact error as listed above.

    I don't get it, Scratch is so simple. A few .gif files, an .exe or two, and that's about it. What could be messing this up so bad? Office virtualizes so easily, Adobe InDesign as well, but not Scratch.

    Any help will be appreciated.