Wondering which logs and files can be examined for troubleshooting ZCM 10 Managed agent deployment? Want to know how to read the contents of PreAgentPkg_AgentComplete? Here's the scoop, from the good folks in Novell Technical Support.
For the PreAgent service, look on the system drive (for example: \windows\novell\zenworks\bin) for these files:
Once the PreAgent service is installed, all logging goes to the system application event log.
The deployment package downloaded from a particular server will contain that server's connection information (ip/dns/ports) so that a managed device can call back to that server. There are several ways that you can interrogate the package.
For additional info, see this TID.