Authors: Sanjeev Kumar, Poovizhi Palanisamy, Dodda Venkata

If you have installed a ZENworks Server Management plug-in through iManager 2.7.2 or earlier versions and try to uninstall this plug-in through iManager 2.7.3 or later version, the plug-in does not get uninstalled properly.

This Cool Solution describes how to uninstall the ZENworks Server Management plugins manually.

Uninstallation Steps

Uninstallation of ZSM Plug-in Does Not Happen Properly

In this case, you must manually uninstall the plug-in by removing the following directories:

1. Stop the tomcat service.

• \<Tomcat>\work\Catalina\localhost\nps\org\apache\jsp\portal\modules\zfs

• \<TOMCAT>\webapps\nps\portal\modules\zfs

• \<TOMCAT>\webapps\nps\WEB-INF\modules\ZENWorks Server Management (The
  
  MANIFEST.MF file is present in this directory and must be deleted)

• Remove the following files from location \<TOMCAT>\webapps\nps\WEB-INF\lib\
  
  

  Admin.jar
  CPKAgent.jar
  CPKAgentRes.jar
  ConsoleOne.jar
  DesktopAgent.jar
  DesktopAgentRes.jar
  FTPAgent.jar
  FTPAgentRes.jar
  FileAgent.jar
  FileAgentRes.jar
  HTTPAgent.jar
  HTTPAgentRes.jar
  MSIAgent.jar
  MSIAgentRes.jar
  PolicyAgent.jar
  POlicyAgentRes.jar
  RPMAgent.jar
  RPMAgentRes.jar
  RWCEMFramePlugins.jar
  TEDLib.jar
  TEDLibRes.jar
  TEDWebSnapins.jar
  TestAgent.jar
  Widgets.jar
  ZCommon.jar
  ZcommonRes.jar
  ZENLicensing.jar
  ZENLicensingRes.jar
  smanager.jar
  xmlrpc.jar
  xmlrpcext.jar
  zenCommon.jar
  zenloader.jar
  
  

  
  
  

• <TOMCAT>\webapps\nps\packages\ZFS_PolyDistPlug*
  
  

• You must also delete the UninstallerData directory for the ZENworks server management plug-in to delete. The UninstallerData directory is present in the following path:
  
  

  NetWare:

  
  
  

  SYS:\tomcat\5.0\webapps\nps\UninstallerData\Uninstall_ZENworks Server
  Management
  SYS:\tomcat\5.0\webapps\nps\UninstallerData\Uninstall_ZFS*
  
  

  
  
  

  Windows:

  
  
  

  C:\Program Files\Novell\Tomcat\webapps\nps\UninstallerData\Uninstall_ZENworks
  Server Management
  C:\Program Files\Novell\Tomcat\webapps\nps\UninstallerData\Uninstall_ZFS*
  
  

  
  
  

  Linux:

  
  
  

  /var/opt/novell/tomcat5/webapps\nps\UninstallerData\Uninstall_ZENworks Server
  Management
   /var/opt/novell/tomcat5/webapps\nps\UninstallerData\Uninstall_ZFS*
   
   

  
  

• Restart the Tomcat service