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Novell Service Desk Android Mobile App - First look

MigrationDeletedUser
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Service management on the go!!! No matter whether you are at your desk or at a remote location, you can soon manage and support your customer requests using your favorite Android mobile device.

The Novell Service Desk Android mobile application allows you to :

  • Easily review your tasks or your team’s tasks and take action

  • Drill down into any request & review the complete history

  • Add notes to requests

  • Service Metrics Dashboard etc


We are in the process of posting this app to the Google Play in the next few weeks. If you are interested to try this app before that, send me an email at padharsh@novell.com

Review Tasks & take actions



my_tasks_and_options_1


Drill down into requests & Review history



drill_down_and_history_1

Add Notes & Service Metrics Dashboard



add_notes_and_dashboard

Settings



settings_1

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