Here's a friendly reminder to make sure you get upgraded before end of general support for a some of the older ZENworks product versions. The following products will end support on September 30, 2012:
ZENworks Handheld Management 7.x
ZENworks Server Management 7.x
ZENworks Asset Management 10.x
ZENworks Configuration Management 10.x
ZENworks Endpoint Security Management 4.0
ZENworks Linux Management 7.3
After September 30, Novell will no longer offer general support for these products and will only provide limited updates or fixes. This is a natural part of the ZENworks Configuration Management 10 lifecycle.
Here's some info on why it's smart to upgrade, whether you're losing support or not. ZENworks 11 SP2 added a lot of features that customers had been clamoring for, and you might see your pet enhancements in there now.