11.2 agents on XP, W7 and Mac are logging into ZCC perfectly fine, and the agents correctly display who the currently logged in user is. Inventory seems to not be able to determine logged in user though on any of the agents. What could cause this?
We had the same issue. I have show in our database in the table nc_workstation and there was no loginname present. There was fixed in 11.2.2 now after i have upgrade to this version the loginnames are present.