This idea exchange is for submitting product enhancement ideas only.  If you have a question about the product, please click on the “Discussions” tab above and post your questions there.

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1. Review our submission guidelines & status definitions
2. Search the community for a solution or existing ideas
3. Contribute by voting and commenting on ideas
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5. Review frequently asked questions
  • Idea ID: 2872243

    Request for ability to place custom text in customer portal.

    by in ZENworks Service Desk
    3 votes
    Labels: Customer Portal , Customization options
    Status: Waiting for Votes
  • Idea ID: 2872235

    Additional search options for the email log

    by in ZENworks Service Desk
    2 votes
    Labels: Email , Technician Portal
    Status: Waiting for Votes
  • Idea ID: 2872234

    Ability to sort, filter and search Alerts in the Technician portal

    by in ZENworks Service Desk
    2 votes
    Labels: Technician Portal
    Status: Waiting for Votes
  • Idea ID: 2872212

    Ticket Link Variable - Add Ticket Link in email via variable

    by in ZENworks Service Desk
    3 votes
    Labels: Email
    Status: Waiting for Votes
  • Idea ID: 2872211

    Discard mail signature pictures in ticket attachments

    by in ZENworks Service Desk
    2 votes
    Labels: Email , Technician Portal
    Status: Waiting for Votes
  • Idea ID: 2872193

    ZSD Store Item Price Calculations for Request

    by in ZENworks Service Desk
    3 votes
    Labels: Store
    Status: Waiting for Votes
  • Idea ID: 2871878

    Bring Back ZSD Native Chat

    by in ZENworks Service Desk
    3 votes
    Labels: Other , Web Services
    Status: Waiting for Votes
  • Idea ID: 2871673

    Multiple ZSD Registrations in ZCM/ZCC

    by in ZENworks Service Desk
    8 votes
    Labels: Integrations , Store , ZENworks Integration
    Status: Waiting for Votes
  • Idea ID: 2871617

    Automated workflow for customer follow-ups

    by in ZENworks Service Desk
    5 votes
    Labels: Workflows SLAs and OLAs
    Status: Waiting for Votes
  • Idea ID: 2871465

    Add an Mail Audit

    by in ZENworks Service Desk
    2 votes
    Labels: Technician Portal
    Status: Waiting for Votes