Idea ID: 2870927

Ability to manage multiple calls from requests tab

Status : Waiting for Votes

I believe this is a loss of functionality from the older portal.

See status update history

ZSD 8.2 From the requests tab could we have the ability to manage multiple calls - e.g. assign to oursleves or other technician, convert to incident, link change state etc. 


Admin Portal
Technician Portal