Idea ID: 2872211

Discard mail signature pictures in ticket attachments

Status : Waiting for Votes

Hello,

when people communicate over mail with ZENworks Service Desk (ZSD), they have default signature with pictures. It would be great if ZSD has the ability to ignore mail signature pictures and dont't attach them to a ticket.

Solution options:

- ZSD options where you can exclude filetypes

- Upload the mail signature picture to ZSD to block that kind of picture

Maybe there a other ways of doing that. Hopefully we can get some of this solutions to interrupt useless attachments.

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