Idea ID: 2784822

Permalinks for tickets

Status : Delivered
over 6 years ago
Please add the ability to have unique URLs which point directly to specific tickets.

Labels:

Technician Portal
Parents
  • In Service Desk 8.2 each request / ticket now has a permalink that can be seen at the bottom of the ticket details and easily copied to the clipboard. There's also an option when adding a note to automatically include the permalink as a part of the note.

Comment
  • In Service Desk 8.2 each request / ticket now has a permalink that can be seen at the bottom of the ticket details and easily copied to the clipboard. There's also an option when adding a note to automatically include the permalink as a part of the note.

Children
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