This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Netiq Advanced Authentication Global Master Down

Hi All 

I Have question regarding NetIQ Advanced authentication clustering 

We have two node AA cluster, one for Global Master (Node1) and one for DB Server (Node2)

currently our Global master the detected in the information cluster is down, and all the authentication currently goes to node2 
in cluster log it show an information like : 

xxxx-xx-xx:xx:xxx ERROR ForkPoolWorker-7892 [aucore.scripts.celery_tasks.monitor_db] Failed to connect
Traceback (most recent call last):
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/engine/base.py", line 2285, in _wrap_pool_connect
return fn()
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 363, in connect
return _ConnectionFairy._checkout(self)
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 773, in _checkout
fairy = _ConnectionRecord.checkout(pool)
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 492, in checkout
rec = pool._do_get()
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/pool/impl.py", line 238, in _do_get
return self._create_connection()
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 308, in _create_connection
return _ConnectionRecord(self)
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 437, in __init__
self.__connect(first_connect_check=True)
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 657, in __connect
pool.logger.debug("Error on connect(): %s", e)
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/util/langhelpers.py", line 68, in __exit__
compat.raise_(
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/util/compat.py", line 178, in raise_
raise exception
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 652, in __connect
connection = pool._invoke_creator(self)
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/engine/strategies.py", line 114, in connect
return dialect.connect(*cargs, **cparams)
File "/opt/penv/lib/python3.9/site-packages/sqlalchemy/engine/default.py", line 490, in connect
return self.dbapi.connect(*cargs, **cparams)
File "/opt/penv/lib/python3.9/site-packages/psycopg2/__init__.py", line 126, in connect
conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
psycopg2.OperationalError: connection to server at "node1" (1.1.1.1), port 5432 failed: timeout expired

My question is how to start Global master again? 

PS: I already stop and start the AAUTH and RISK Service but can't solve this problem 


Thanks for any advice or input