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Knowledge Doc: After upgrading NAM IDP server reports Unable to connect to the Interset Server

Elizabeth Knappen
 
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Summary
After upgrading NAM IDP server reports Unable to connect to the Interset Server. Please check the configuration

Products
Access Manager (NAM)

Environment
Access Manager 4.5.5
Access Manager 5.0.2

Situation

  • log4j has been manually update to the lastest version in order to mitigate any security vulnerabilities
  • Interset has never been activated / used / configured

Read Full Situation and Resolution Steps here. 


Support Article Reference Number (URL Name)
KM000008219

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