Cybersecurity
DevOps Cloud (ADM)
IT Operations Cloud
Summary
Access Manager services fail and the IDP health shows the Identity Server is halted with an error "Unable to read keystore : /opt/novell/devman/jcc/certs/idp/signing.keystore".
Products
Access Manager (NAM)
Environment
Access Manager 4.4
Situation
A service certificate was replaced due to approaching expiration. According to the operations team, this procedure was successful and the new certificate was in service.
However some hours later, the IDP health showed the Identity Server was halted with an error "Unable to read keystore : /opt/novell/devman/jcc/certs/idp/signing.keystore".
Examining the keystore returned the following
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URL Name
KM000009106