Summary
Access Manager Console ambkup.sh returns AM#201001001: Failed to backup configuration store

Products
Access Manager (NAM)
Article Body
Environment
Access Manager Console server Version 5.0.3

Situation
running Access Manager Console Backup script "/opt/novell/devman/bin/ambkup.sh" scripts returns:

==============================================================
	          N o v e l l   A c c e s s   M a n a g e r
	   C o n f i g u r a t i o n   B a c k u p   U t i l i t y
==============================================================
	
Backing up configuration...
	
**** Error *************** Error *************** Error ****
	
AM#201001001: Failed to backup configuration store.
	
FAILED to backup. Please verify
    Server Address:            kgast-nam-acidpa.kgast.nam.com
    LDAP Port:             636
    Administrator id:      cn=admin,o=novell
    Administrator Password: ***
    Backup path:           /root/nambkup
    Backup file:           KGAST_NAM_ACIDPA_20221208_0835
    eDirectory Server:     KGAST_NAM_ACIDPA.o=novell
    eDirectory Tree:       KGAST_NAM_ACIDPA_TREE
    Certificate Encryption Phrase: ***
	
**** Error *************** Error *************** Error ****
Log file for this backup is /var/log/nidp_backup_20221208_0835.log

Read Full Knowledge Base Article for Cause and Resolution. 

URL Name
KM000012628