Summary
NAM is unable to generate audit events and send to Sentinel. This issue can be seen after upgrading to 5.0.3

Products
Access Manager (NAM)

Environment
Access Manager Version 5.0.3
Access Manager Access Gateway Version 5.0.3
Access Manager has been upgraded from Version 5.0.2 to Version 5.0.3

Cause
This issue has been identified as a defect

Resolution
This issue has been addressed to engineering with the defect ID 250290

Please contact support for fix.

Additional Information
A typical error on AG can be seen as
ERROR Could not define attribute view on path "/var/opt/novell/syslog/audit_ag.log" got /var/opt/novell/syslog/audit_ag.log: Operation not permitted java.nio.file.FileSystemException: /var/opt/novell/syslog/audit_ag.log: Operation not permitted

at sun.nio.fs.UnixException.translateToIOException(UnixException.java:91)
at sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:102)
at sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:107)
at sun.nio.fs.UnixFileAttributeViews$Posix.setOwners(UnixFileAttributeViews.java:252)
at sun.nio.fs.UnixFileAttributeViews$Posix.setOwner(UnixFileAttributeViews.java:274)

Another error for NAM SBA 5.0.3
2022-12-05 14:52:23,470 main ERROR No layout set for the appender named [am-audit-syslog-audit-appender-cef].
2022-12-05 14:52:23,470 main ERROR No OutputStreamManager set for the appender named [am-audit-syslog-audit-appender-cef].
2022-12-05 14:52:23,512 main ERROR No layout set for the appender named [am-audit-syslog-audit-appender].
2022-12-05 14:52:23,512 main ERROR No OutputStreamManager set for the appender named [am-audit-syslog-audit-appender].
2022-12-05 14:52:23,512 main ERROR No layout set for the appender named [am-audit-syslog-audit-appender-secondary].
2022-12-05 14:52:23,512 main ERROR No OutputStreamManager set for the appender named [am-audit-syslog-audit-appender-secondary].

Knowledge Base Article Link

URL Name
KM000014854